Open to opportunities

Roy Fernandez

@royfernandez

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Technical Engineer specializing in field installation, troubleshooting, and hardware validation for clients.

Philippines

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What I'm looking for

I’m seeking a responsible opportunity where I can use my technical training and field experience to diagnose problems, lead installations/services, and contribute to the company’s success with timely reporting and reliable support.

I’m a Technical Engineer focused on researching, diagnosing, troubleshooting, and identifying solutions for clients’ issues and concerns. I lead field installation and services with workers, ensuring electronic equipment is installed, maintained, and upgraded properly.

Through my work, I’ve handled hardware and testing tools such as Cable tester and card tester, and supported field installation for items like computer hardware, printers, CCTV, software, computer networks, and peripherals. I also operate and support Windows environments including Windows multipoint 2012, Windows 7, Windows 10, and Windows XP.

I’ve also contributed beyond pure engineering—validating data and receipts for branches, looking for fraud receipts, and sending reports on time. I’m computer literate, fast learner and independent, and I bring a multi-tasking, report-focused approach to delivering results that support company success.

Experience

Work history, roles, and key accomplishments

Technical Engineer

Columbia Technologies Inc.

Sep 2023 - Apr 2024 (7 months)

Researched, diagnosed, and troubleshot client issues and concerns, and led field installation and services with workers. Tested and handled hardware using cable tester and card tester tools.

Field Installation Service Delivery Hardware Testing Cable Tester Card Tester Diagnostics Technical Support

Data Encoder / Validator

Demo Power Philippines

Aug 2019 - Jul 2021 (1 year 11 months)

Validated data/receipts for assigned branches and identified potential fraud receipts. Compiled and sent reports to the assigned branches.

Data Validation Receipt Fraud Detection Reporting Documentation

Technical Engineer

Columbia Technologies Inc.

Jun 2016 - Oct 2018 (2 years 4 months)

Researched, diagnosed, and resolved client issues while handling installation, maintenance, troubleshooting, and upgrades for field electronic equipment. Led field installation and services and supported computer hardware, printer, CCTV, software, and computer networks.

Field Installation Network Support Upgrading Hardware Windows OS Peripherals Support

Technical Sales / In-house Sales

PCWorx Incorporated

Jun 2014 - Sep 2015 (1 year 3 months)

Coordinated store sales and negotiated with clients, ensuring proper sales handling and follow-through. Checked item availability and monitored stocks for customer needs.

Sales Coordination Inventory Checking Stock Monitoring Customer Service Sales Reporting