Rose Wanja
@rosewanja1
I’m a customer-focused cashier and waitress who ensures accurate transactions, great service, and reliable daily reporting.
KenyaWhat I'm looking for
I’m a motivated, adaptable professional with hands-on experience delivering excellent customer service while handling payments, food service support, and daily operational tasks. Since 2018, I’ve worked as a Cashier & Waitress in Kasarani Fast Food, processing customer transactions accurately using the point-of-sale (POS) system and maintaining cleanliness and hygiene in dining and kitchen areas.
Before that, I built strong sales and promotion experience with roles including Sales Representative & Brand Promoter (Safaricom) and Sales Associate (EyepointMedia). I promoted products through face-to-face engagement, conducted market surveys for customer feedback, supported sales campaigns, and achieved monthly sales targets—plus I recruited, trained, and supervised sales agents in Kiambu and Murang’a Counties.
Experience
Work history, roles, and key accomplishments
Cashier & Waitress
Kasarani Fast Food
Jan 2018 - Present (8 years 5 months)
Delivered prompt customer service and ensured guest satisfaction while processing transactions accurately using the point-of-sale (POS) system. Maintained cleanliness and hygiene in dining and kitchen areas, handling daily cash reconciliation and end-of-day sales reporting.
Sales Representative & Brand Promoter
Safaricom
Jan 2017 - Present (9 years 5 months)
Promoted Safaricom products and services through face-to-face customer engagement to increase brand visibility. Conducted market surveys to gather customer feedback and supported sales campaigns through retail outlets, events, and roadshows, achieving monthly sales targets.
Sales Associate
Eyepoint Media
Jan 2016 - Present (10 years 5 months)
Recruited, trained, and supervised sales agents across Kiambu and Murang’a counties while promoting media advertising services to local businesses and organizations. Planned and executed sales strategies to meet monthly targets and analyzed customer feedback to improve service offerings, representing the company at trade fairs and marketing events.
Education
Degrees, certifications, and relevant coursework
RedBaron Aviation Training Institute
Certificate, Cabin Crew Studies
Earned a Certificate in Cabin Crew Studies in 2025. Completed training focused on cabin crew-related skills and preparation.
Kanyama Secondary School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Completed secondary education and earned the Kenya Certificate of Secondary Education (KCSE) in 2016.
Tsavo Computer Training Center
Certificate, Computer Packages
2017 -
Completed a Certificate in Computer Packages in 2017 (March–May).
Ngandu Girls Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
Completed primary education and earned the Kenya Certificate of Primary Education (KCPE).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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