
LOVE Mary
@roseline
I build trusted customer experiences through service, growth, client retention, and direct B2B engagement.
What I'm looking for
I founded FoodKnot, where I serve as the sole customer contact for Bundle, a bulk food box service with five pricing tiers, handling inquiries, pricing questions, and complaint resolution directly. I also built Food as Medicine, a doctor-backed food consultation practice supporting clients across more than seven health conditions.
At Homefort Energy, I progressed into Growth Lead while managing customer service, marketing, onboarding, payment tracking, and basic accounting in a lean startup team. I turn complex information into clear, reassuring communication that addresses client doubts and supports long-term trust.
Previously at Eden Hotel and Resort, I delivered business proposals, developed relationships with major clients, organized revenue-generating events, and helped maintain agreed service standards for expatriate accommodation and events.
Experience
Work history, roles, and key accomplishments
Founder & Customer Service Lead
FoodKnot
Founded and led customer service for a bulk food box service and a doctor-backed food consultation practice, handling client intake, consultations, and complaint resolution.
Education
Degrees, certifications, and relevant coursework
Ebonyi State University
Bachelor of Science, History and International Relations
Bachelor of Science in History and International Relations from Ebonyi State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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