Ronja Floren
@ronjafloren
I deliver guest service, tailored learning support, and engaging digital content.
What I'm looking for
I've supported guests across The Mayflower, The Ship Inn, Ski Miguel, Go Montgenevre, and seasonal hospitality roles in the UK, France, Greece, and Australia. I bring hands-on experience in front-of-house service, barista work, bartending, housekeeping, guest relations, bookings, stock control, and supervisory cleaning standards.
I've also taught GCSE Science and A-Level Biology as a TEFL-qualified tutor and supported students with SEN and EHCPs at Priestlands School. Alongside childcare, retail, fulfilment, and customer-service work, I've created digital content, managed websites, used SEO, and supported brand engagement and sales.
Experience
Work history, roles, and key accomplishments
Provided customer service, checkout operations, and stock replenishment. Maintained store standards and compliance with food safety regulations.
Front of House Staff
The Lighthouse
Jan 2024 - Present (2 years 7 months)
Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.
Front of House Staff
The Townhouse
Jan 2024 - Present (2 years 7 months)
Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.
Tutor and Cover Teacher
Self Employed
Sep 2020 - Present (5 years 11 months)
TEFL-qualified tutor providing GCSE Science and A-Level Biology instruction. Created tailored materials, simplified complex concepts, and adapted methods to student strengths.
Supervising Housekeeper
Les Balcons
Jan 2026 - May 2026 (4 months)
Supervised housekeeping operations, ensuring exceptional standards of cleanliness and presentation. Managed staff training and maintained operational standards.
Babysitter
Merinannies
Dec 2025 - May 2026 (5 months)
Provided attentive childcare for children aged 2 and above. Managed daily routines, educational activities, and built positive relationships with children and parents.
Higher Level Teaching Assistant
Priestlands School
Oct 2025 - Dec 2025 (2 months)
Planned and delivered bespoke lessons for Key Stage 3 & 4 students with specialized needs. Managed a cohort requiring time out of mainstream classes and fostered reintegration.
Cover Teacher
Priestlands School
Jan 2025 - Dec 2025 (11 months)
Delivered engaging lessons and fostered positive learning environments. Managed classrooms, supported diverse learning needs, and assessed student progress.
Learning Support Assistant
Priestlands School
Jan 2025 - Dec 2025 (11 months)
Supported students with SEN and EHCPs, adapting lessons to individual needs. Fostered inclusive learning and collaborated with staff and students.
Fulfillment Associate
Willow Beauty Products
Oct 2024 - Jan 2025 (3 months)
Managed customer orders, stock organization, and delivery coordination. Provided exceptional client communication and maintained professionalism.
Barista and Food Prep
Coffee and Drift
Jan 2024 - Dec 2024 (11 months)
Handled barista duties, food preparation, and front of house retail. Provided excellent customer service and maintained product presentation.
Bartender and Waitress
Sully's Nightclub
Jan 2024 - Mar 2024 (2 months)
Provided bartending and waitressing services. Maintained high standards of guest relations and service.
Bartender and Waitress
The Brewers Den
Jan 2024 - Mar 2024 (2 months)
Provided bartending and waitressing services. Maintained high standards of guest relations and service.
Chalet Host
Ski Miguel
Dec 2023 - Mar 2024 (3 months)
Provided chalet hosting services including guest relations and meal preparation support. Maintained high standards of cleanliness and presentation.
Chalet Host and Housekeeper
Go Montgenevre
Dec 2023 - Mar 2024 (3 months)
Provided chalet hosting and housekeeping services. Maintained high standards of cleanliness and guest satisfaction.
Content Creator
MONAT
Feb 2022 - Mar 2023 (1 year 1 month)
Developed and executed content strategies to drive brand visibility and engagement. Produced videos, managed websites, and optimized content using analytics.
Fulfillment Associate
Giftpro Clearcourse
Oct 2022 - Dec 2022 (2 months)
Managed customer orders, stock organization, and delivery coordination. Provided exceptional client communication and maintained professionalism.
Front of House and Barista
The Nines
Jan 2022 - Dec 2022 (11 months)
Provided front of house service and barista duties. Maintained high standards of guest relations and service.
Front of House Staff
The Ship Inn
Jan 2021 - Dec 2022 (1 year 11 months)
Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.
Front of House Staff
The Mayflower
Jan 2019 - Dec 2022 (3 years 11 months)
Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.
Front of House Allrounder
Club Vass
Jun 2022 - Sep 2022 (3 months)
Performed front of house, barista, and bartender duties. Maintained high standards of guest relations and service.
Childcare Provider
Family and Friends
Jun 2017 - Present (9 years 2 months)
Provided regular babysitting for multiple families, ensuring child safety, wellbeing, and engaging activities. Demonstrated reliability, empathy, and strong communication skills.
Domestic Animal Sanctuary Assistant
Animal Sanctuary Kenya
Cared for domestic animals, including feeding and overall wellbeing. Demonstrated reliability, organization, and effectiveness in high-pressure environments.
Education
Degrees, certifications, and relevant coursework
Highcliffe School
A Levels, Science
2019 - 2021
Grade: Biology A*, Chemistry A*, Physics A
Completed A Levels in Biology, Chemistry, and Physics, achieving excellent grades.
Clayesmore School
GCSEs, General Studies
2016 - 2019
Grade: English Literature 8, English Language 8, Math 7, Biology 9, Chemistry 9, Physics 9, Spanish 7, Art 8, DT 9
Completed GCSEs with strong results across a range of subjects.
Aga Khan Academy
International Baccalaureate, International Baccalaureate
2008 - 2016
Completed the International Baccalaureate programme.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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