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Ronja Floren

@ronjafloren

I deliver guest service, tailored learning support, and engaging digital content.

United Kingdom
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What I'm looking for

I'm looking for practical, high-pressure work where I can take responsibility, communicate effectively, learn quickly, and contribute to positive outcomes for customers, guests, students, or teams.

I've supported guests across The Mayflower, The Ship Inn, Ski Miguel, Go Montgenevre, and seasonal hospitality roles in the UK, France, Greece, and Australia. I bring hands-on experience in front-of-house service, barista work, bartending, housekeeping, guest relations, bookings, stock control, and supervisory cleaning standards.

I've also taught GCSE Science and A-Level Biology as a TEFL-qualified tutor and supported students with SEN and EHCPs at Priestlands School. Alongside childcare, retail, fulfilment, and customer-service work, I've created digital content, managed websites, used SEO, and supported brand engagement and sales.

Experience

Work history, roles, and key accomplishments

TL
Current

Front of House Staff

The Lighthouse

Jan 2024 - Present (2 years 7 months)

Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.

TT
Current

Front of House Staff

The Townhouse

Jan 2024 - Present (2 years 7 months)

Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.

SE
Current

Tutor and Cover Teacher

Self Employed

Sep 2020 - Present (5 years 11 months)

TEFL-qualified tutor providing GCSE Science and A-Level Biology instruction. Created tailored materials, simplified complex concepts, and adapted methods to student strengths.

LB

Supervising Housekeeper

Les Balcons

Jan 2026 - May 2026 (4 months)

Supervised housekeeping operations, ensuring exceptional standards of cleanliness and presentation. Managed staff training and maintained operational standards.

ME

Babysitter

Merinannies

Dec 2025 - May 2026 (5 months)

Provided attentive childcare for children aged 2 and above. Managed daily routines, educational activities, and built positive relationships with children and parents.

PS

Higher Level Teaching Assistant

Priestlands School

Oct 2025 - Dec 2025 (2 months)

Planned and delivered bespoke lessons for Key Stage 3 & 4 students with specialized needs. Managed a cohort requiring time out of mainstream classes and fostered reintegration.

PS

Cover Teacher

Priestlands School

Jan 2025 - Dec 2025 (11 months)

Delivered engaging lessons and fostered positive learning environments. Managed classrooms, supported diverse learning needs, and assessed student progress.

PS

Learning Support Assistant

Priestlands School

Jan 2025 - Dec 2025 (11 months)

Supported students with SEN and EHCPs, adapting lessons to individual needs. Fostered inclusive learning and collaborated with staff and students.

WP

Fulfillment Associate

Willow Beauty Products

Oct 2024 - Jan 2025 (3 months)

Managed customer orders, stock organization, and delivery coordination. Provided exceptional client communication and maintained professionalism.

CD

Barista and Food Prep

Coffee and Drift

Jan 2024 - Dec 2024 (11 months)

Handled barista duties, food preparation, and front of house retail. Provided excellent customer service and maintained product presentation.

SN

Bartender and Waitress

Sully's Nightclub

Jan 2024 - Mar 2024 (2 months)

Provided bartending and waitressing services. Maintained high standards of guest relations and service.

TD

Bartender and Waitress

The Brewers Den

Jan 2024 - Mar 2024 (2 months)

Provided bartending and waitressing services. Maintained high standards of guest relations and service.

SM

Chalet Host

Ski Miguel

Dec 2023 - Mar 2024 (3 months)

Provided chalet hosting services including guest relations and meal preparation support. Maintained high standards of cleanliness and presentation.

GM

Chalet Host and Housekeeper

Go Montgenevre

Dec 2023 - Mar 2024 (3 months)

Provided chalet hosting and housekeeping services. Maintained high standards of cleanliness and guest satisfaction.

GC

Fulfillment Associate

Giftpro Clearcourse

Oct 2022 - Dec 2022 (2 months)

Managed customer orders, stock organization, and delivery coordination. Provided exceptional client communication and maintained professionalism.

TN

Front of House and Barista

The Nines

Jan 2022 - Dec 2022 (11 months)

Provided front of house service and barista duties. Maintained high standards of guest relations and service.

TI

Front of House Staff

The Ship Inn

Jan 2021 - Dec 2022 (1 year 11 months)

Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.

TM

Front of House Staff

The Mayflower

Jan 2019 - Dec 2022 (3 years 11 months)

Provided front of house service including waiting and bartending. Maintained high standards of guest relations and service.

CV

Front of House Allrounder

Club Vass

Jun 2022 - Sep 2022 (3 months)

Performed front of house, barista, and bartender duties. Maintained high standards of guest relations and service.

FF

Childcare Provider

Family and Friends

Jun 2017 - Present (9 years 2 months)

Provided regular babysitting for multiple families, ensuring child safety, wellbeing, and engaging activities. Demonstrated reliability, empathy, and strong communication skills.

AK

Domestic Animal Sanctuary Assistant

Animal Sanctuary Kenya

Cared for domestic animals, including feeding and overall wellbeing. Demonstrated reliability, organization, and effectiveness in high-pressure environments.

Education

Degrees, certifications, and relevant coursework

HS

Highcliffe School

A Levels, Science

2019 - 2021

Grade: Biology A*, Chemistry A*, Physics A

Completed A Levels in Biology, Chemistry, and Physics, achieving excellent grades.

CS

Clayesmore School

GCSEs, General Studies

2016 - 2019

Grade: English Literature 8, English Language 8, Math 7, Biology 9, Chemistry 9, Physics 9, Spanish 7, Art 8, DT 9

Completed GCSEs with strong results across a range of subjects.

AA

Aga Khan Academy

International Baccalaureate, International Baccalaureate

2008 - 2016

Completed the International Baccalaureate programme.

Tech stack

Software and tools used professionally

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