Elivia Caitlin

Delivered friendly, efficient service while preparing a variety of hot and cold drinks in a fast-paced setting. Operated the till, handled transactions, and assisted with restocking and daily setup.

Managed personal social media profiles to highlight the issue of domestic abuse and provide a secure environment for individuals to share their stories. Enhanced engagement through precise information and active interaction with the audience.

Supervised an independent small shop, aligning store offerings with current trends. Worked independently to manage incoming orders, serve customers, and maintain the business's reputation.

Worked closely with a dedicated team to create and coordinate over 300 unique clothing designs aimed at achieving specific business objectives. Managed inventory based on design specifications and order dates to optimize production processes.

Communicated with customers to collect orders and coordinated with kitchen staff to ensure orders were processed correctly. Handled money and counted tills at the end of shifts while following food hygiene and health and safety regulations.

Effectively managed customer complaints with a focus on maintaining high satisfaction, resolving issues swiftly and efficiently. Handled transactions and oversaw inventory management during busy shopping periods, contributing to a 15% rise in impulse purchases.

Facilitated various group activities while providing dedicated support for the educational development of students with disabilities. Collaborated closely with teachers to foster a positive and stimulating learning environment.

BSc (Hons) in Criminology and Psychology from the University of the West of England, Bristol, completed between 2021 and 2025.

Grade: DDM

BTEC in Health and Social Care with grade DDM from Pembrokeshire College, completed between 2019 and 2021.