I've built and scaled product design at SportNinja, helping grow the platform from 9K users to 120K+ downloads across 10+ countries. I created its code-aligned Figma design system, redesigned onboarding to reduce login support tickets by about 90%, and used analytics, NPS, heatmaps, and Firebase data to improve product decisions.
At MLSE, I evolved Digital Arena into a real-time engagement product serving 1M+ fan visits across four franchises, while rebuilding UX metrics across six apps and cutting reporting time from four hours to 30 minutes. Previously, as ZG Soluções' first UX hire, I redesigned a HealthTech dispute workflow from roughly 30 minutes to five, grew the design team from one to four, and established the company's Design Chapter and UX research practice.
