Romulo Ferreira
@romuloferreira
I structure critical knowledge to improve operations, decisions, and AI reliability.
BrazilWhat I'm looking for
I've founded, led and exited UPSKL, a B2B Design Thinking consultancy where I helped organizations identify, govern, and activate critical knowledge. I translated tacit expertise into playbooks, knowledge maps, operating models, decision frameworks, and implementation roadmaps.
At Heal Me, I structured operations for an international high-touch service business and created more than 300 pages of strategic, tactical, and operational documentation in under six months. I also mapped workflows and analyzed pipelines across 16+ non-integrated systems, delivering optimization recommendations that supported record-high revenue.
At Portus Digital, I managed the delivery engine of a B2B recruitment outsourcing operation, improving operational output by 17% within three months and helping reach 100 candidate hires in a single month. Earlier at Bilhon, I supported Brazil's largest infoproduct rollout, which generated 130 million reais and more than 30,000 customers in 50 days.
I use Design Thinking and AI to make complex work clearer, more reliable, and easier to scale—from organizational diagnostics and operational systems to executive support, team leadership, and talent development.
Experience
Work history, roles, and key accomplishments
Founded, led and exited a B2B consulting business from the ground up through a relationship-led go-to-market strategy, without paid marketing investment.
Used AI extensively to streamline internal operations, accelerate research, support proposal and contract development and increase operating leverage as a bootstrapped founder.
Conducted organizational diagnostics and captured tacit knowledge f
Structured operations for a complex international service business delivering high-touch experiences across multiple destinations, teams and suppliers.
Built 300+ pages of accurate strategic, tactical and operational documentation in under six months, improving onboarding, knowledge centralization and execution clarity.
Mapped workflows across product development, marketing, event production, lo
Managed the delivery engine of a B2B recruitment outsourcing operation, aligning client expectations, team capacity, service quality and business performance.
Achieved record high operational output in 12 months with 100 candidates hired in a single month with high heterogeneity both in client and candidate profiles.
Improved operational output by 17% by the third month, reaching record-high hi
Strategic and tactical support to Founder & CEO in Brazil's largest Infoproduct rollout, amassing 130 Million Reais and +30 thousand new customers in 50 days leading a core team of over 40 people
Built and supported engineering team that developed and rolled out three SaaS products simultaneously
Implemented Instagram CRM on a 2.5M followers Instagram account, successfully managing tens of thou
Developed and Managed Successful and Efficient Talent Acquisition Pipeline for IT, Design, Support, Content, Product, Marketing and other Back Office related sectors
Hired Top-Tier Talent 40% below market price utilizing Employer Branding tactics
Proofread Legal Documentation successfully mitigating impending Labor related risks
Actively participated in Contract negotiations in cooperation with
Mentored Corporate Executives from companies such as DANONE, SWAROVSKI, L’OCCITANE, PETROBRAS, WEWORK, OLX, TIM, CLARO among many others in Business English
Prepared Executives for job interviews, reporting, presentations, meetings with C-Levels and management, and helping them to deliver results, on-time and under pressure
Fostered career development of multiple middle and upper management corporate clients in several industries and multiple disciplines through the development of Corporate English vernacular for job interviews, public speaking, reporting and leadership.
Education
Degrees, certifications, and relevant coursework
Laureate Education, Inc.
Phonographic Production Technology, Product Development Engineering
2011 - 2012
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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