Rommel Jay Cubon

I am a dedicated operations support specialist with a strong background in sports betting analytics and customer service. With a Bachelor of Science in Information Technology, I have honed my skills in calculating competitive betting spreads and analyzing odds across various sports. My experience at Wanfang Technology Technology Inc. allowed me to develop a keen eye for detail, ensuring that player fraud is identified and escalated promptly, while also providing insightful reports on game-impacting news.

Throughout my career, I have demonstrated my ability to manage multiple tasks efficiently, serving as an escalation supervisor at Doordash and a technical support representative at TELUS International. My proficiency in Salesforce CRM and various programming languages, including Java and C++, has enabled me to create reporting dashboards and streamline operations effectively. I pride myself on my communication skills, being able to assist clients through various channels and ensuring successful order deliveries.