At Wanfang Technology Management Inc., I managed sportsbook operations, including live scoring, settlements, and in-play and pre-match trading support. I monitored player activity and escalated suspicious transactions under anti-fraud protocols.
At Voncleir Berlin, I handled customer inquiries by email, resolved concerns, and maintained customer records and follow-up communication. My experience also includes customer service at Convergys and front desk support at Millennium Pan Asia Hotel & Resort Inc.
