Open to opportunities

Rolf Christiansen

@rolfchristiansen

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Experienced administrative professional with a focus on communication and efficiency.

Thailand

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What I'm looking for

I am looking for a professional environment where I can utilize my administrative skills and contribute to customer care, with opportunities for growth and learning.

I am Rolf Christiansen, an experienced professional with a diverse background in IT consulting and administrative roles. My career has been centered around three key areas: communication, documentation, and administration. I have worked in various capacities, including as an administrative assistant at Herlev Hospital and as a support consultant at Ørsted A/S, where I honed my skills in customer service and process optimization.

Throughout my career, I have demonstrated a strong commitment to structure and efficiency, ensuring that I deliver high-quality results in every project I undertake. My experience includes managing meetings, drafting reports, and providing user support, all while maintaining a focus on improving customer service and collaboration. I am passionate about learning and continuously seek opportunities to grow both personally and professionally.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant/IT

Current

Herlev Hospital

Jan 2022 - Apr 2024 (2 years 3 months)

Managed administrative tasks and IT support at Herlev Hospital, focusing on procurement, inventory management, and customer contact. Improved resource utilization and case processing efficiency through optimized training and knowledge sharing.

Procurement Inventory Management Customer Support Process Optimization Documentation IT Systems Training Communication

IT Freelance

Independent

Jan 2020 - Jan 2022 (2 years)

Conducted independent IT tasks including web design, data control, and documentation. Focused on delivering quality results for various clients.

Web Design Documentation Project Management Problem Solving Technical Support Process Optimization Freelancing

Security Guard

SG Security

Jan 2020 - Jan 2021 (1 year)

Performed various security duties as a guard at SG Security, ensuring safety and compliance with regulations.

Security Operations Compliance Risk Management Communication Customer Service Teamwork Problem Solving

ØA

Administrative/Support Consultant

Ørsted A/S

Jan 2009 - Jan 2021 (12 years)

Provided administrative and support consulting services at Ørsted A/S, focusing on user administration and customer support. Enhanced communication and collaboration through effective documentation and training.

Customer Support Documentation Communication Training IT Systems Process Optimization Knowledge Sharing

IT Consultant

IC Group A/S

Jan 2007 - Jan 2009 (1 year 11 months)

Worked as an IT consultant at IC Group A/S, providing technical support and consulting services. Focused on optimizing IT processes and enhancing user experience through effective communication.

IT Consulting Technical Support Process Optimization User Experience Communication Documentation Project Management IT Systems Customer Support Training

IT Supporter

LN Eurocom

Apr 2006 - Jan 2007 (9 months)

Provided IT support at LN Eurocom, assisting users with technical issues and managing user accounts. Focused on improving customer service and documentation processes.

IT Support Customer Service Documentation Communication Problem Solving IT Systems Training Process Optimization

Bank Assistant

Nordea

Jul 1987 - Mar 1993 (5 years 8 months)

Assisted customers with banking services at Nordea, focusing on customer care and administrative tasks. Developed strong communication skills and attention to detail.