Rohan Sharma

RS

Looking for a job

Rohan Sharma

@rohansharma13

Engineering Manager at Jubilant FoodWorks who built a bilingual AI voice ordering kiosk and scaled GenAI platforms.

At Jubilant FoodWorks, I built Cheezo, a bilingual voice ordering kiosk with a real-life avatar, hands-free ordering, and QR payments. I also developed the VoxCpm2 TTS engine and architected voice navigation across login, cart, and checkout.

I unified order flows with the Dominos MCP Server, improving throughput by 30%, and developed GenAI customer profiles for 50M+ users. Earlier, I reduced hotel booking latency at MakeMyTrip and developed a scalable KYC pipeline at Paytm Payments Bank.

Experience

Work history, roles, and key accomplishments

JF

Current

Engineering Manager / GenAI Platform Lead

Current

Jubilant FoodWorks

Jan 2021 - Present (5 years 9 months)

Led development of GenAI platforms including voice agents, TTS engines, and MCP servers. Improved throughput by 30% and reduced payment failure rates from 38% to 12%.

GenAI Voice AI TTS STT MCP WebRTC Payment Gateway Optimization CI CD Sourcegraph AMP Gitlab LLM Customer Profiling RAG

MA

Senior Software Engineer

MakeMyTrip

Jan 2018 - Jan 2021 (3 years)

Optimized hotel booking latency by 40% with async workflows and built a delay queue for refunds, reducing SLA breaches by 60%.

Async Workflows Queueing Systems Performance Optimization

PB

Software Engineer

Paytm Payments Bank

Jan 2016 - Jan 2018 (2 years)

Developed a scalable KYC pipeline using RabbitMQ and MongoDB, and automated compliance reporting, saving over 100 man-hours per month.

KYC RabbitMQ MongoDB Compliance Automation

Education

Degrees, certifications, and relevant coursework

Rohan hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

8033k+ INR

Job categories

Engineering Manager

Skills

GenAI AI ML Voice AI LLM Powered Workflows AI Agents RAG Model Context Protocol (MCP)Speech to Text Text to Speech (TTS)backend architecture Scalable Systems Engineering Management Java Python Go

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