Roger Myers

Owned difficult multi-day automated validation assignments from workflow analysis and test design through implementation, debugging, regression execution and end-to-end verification. Mentored six engineers, reviewed automation, delivered technical training and reinforced reusable engineering and quality practices.

Maintained and stabilized approximately 90 automated test cases; diagnosed failures, corrected models/scripts, created repeatable regression configurations and scheduled unattended execution. Integrated automation with GitLab, supported platform upgrades, and worked across ServiceNow, Jira, VMware Horizon, AWS-connected workflows and vendor support.

Developed automation across multiple enterprise applications, reviewed code for engineering standards and maintainability, and mentored onshore/offshore engineers. Used GitHub and Jira Kanban for version control, work tracking, coordination and delivery.

Developed automated application validation and performance testing; administered Micro Focus ALM and implemented Informatica/Delphix test-data workflows. Designed custom C# applications and SQL solutions for data extraction, analysis, validation and reporting; supported enterprise ITSM migration.

Supported IBM Tivoli Storage Manager backup and restore on AIX and SQLSafe database backup/recovery. Installed Brocade SAN fiber connectivity and Emulex interconnect patching; modified Perl/Bash automation supporting monitoring migrations and planned-maintenance blackouts.

Developed and supported monitoring, integration and automation tools using HP Operations Orchestration, HP NNMi, Splunk, BMC Performance Management, JavaScript, PHP, SQL and Perl. Used Splunk and Cisco Security Suite data to monitor syslog and firewall activity; created automation flows and a consolidated monitoring dashboard.

Installed, configured, supported and troubleshot Red Hat Enterprise Linux on HP ProLiant systems in a business-critical web-operations environment. Created Kickstart images, used Red Hat Satellite and Proxy servers for deployment/maintenance, and monitored Linux/Solaris events with syslog-ng.

Specialized in business recovery readiness and high-pressure problem resolution for enterprise customers.

Administered NetApp FAS and StoreVault systems, handled Level 3 hardware escalations, wrote and verified technical procedures, and developed SQL/VBA/Perl analysis tools.

Developed embedded fire-station alerting software and front-end/back-end TCP/IP socket applications for Windows/Linux environments.

Provided enterprise support, recovery readiness, customer escalation and high-pressure problem resolution for HP-UX environments.

Migrated IT-center systems to Dell servers with EMC SAN storage; installed/configured Red Hat Linux; supported UNIX/application servers; wrote Korn shell scripts; managed daily Legato Networker backups.

Provided proactive account engineering support and customer escalation for enterprise clients.

Eggplant Functional L2 certification from Genius.

Grade: Expert

Eggplant Functional L1 certification from Genius, rated Expert.

Earned Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Associate (MCSA), and Microsoft Certified Professional (MCP) credentials.

Master of Science in Computer Science from California State University, Chico.

Grade: Cum Laude

Bachelor of Science in Computer Science, graduated Cum Laude from National University.

Associate of Science in Electronics from Foothill College.