Rodney Shu
@rodneyshu
Quality Assurance and reliability leader with 10+ years designing test plans, automation, and release readiness for large distributed systems.
What I'm looking for
I’m a Quality Assurance Engineer with 10+ years of experience designing test plans, executing functional and regression testing, validating complex integrations, and improving product quality across large, distributed systems. I bring strong diagnostic and troubleshooting skills, with a deep background in automation, exploratory testing, and defect lifecycle management.
I’ve led root cause analysis that reduced production incidents 20% YoY (~$2M) through proactive risk mitigation. I also drove adoption of shift-left practices, cutting pre-production defects 30% across engineering teams, and centralized QA standards in Backstage to improve discoverability and adoption by 40%.
As a Senior Technical Product Manager in Quality, I delivered API Booking Tool improvements—reducing booking time 90% with 88% UAT automation coverage. I led Property Wizard efforts, cutting setup from 2 days to 2 minutes and automating 98% of UAT scenarios, and I defined quality KPIs for test environments and test data to improve lab stability 20%.
I’ve also built reliability and automation platforms, including delivering Nightwatch E2E automation for 100+ engineers and expanding regression coverage by 40%. From managing release readiness for a $10B platform to mentoring teams on CI/CD best practices, my focus is clear: enable teams with scalable testing, measurable quality metrics, and predictable releases.
Experience
Work history, roles, and key accomplishments
Led root cause analysis to reduce production incidents 20% YoY (≈$2M) through proactive risk mitigation. Drove shift-left practices and centralized QA standards in Backstage, cutting pre-production defects 30% and improving team adoption by 40%.
Drove API Booking Tool delivery, reducing booking time 90% with 88% UAT automation coverage. Led Property Wizard, cutting setup from 2 days to 2 minutes and automating 98% of UAT scenarios.
Led a 9-member offshore team for the Unified Test Automation Platform, delivering Nightwatch E2E automation for 100+ engineers and expanding regression coverage by 40%. Improved onboarding ramp-up 30% by integrating UI automation into new-hire helloworld, and increased device/browser automation coverage 300% via BrowserStack partnership.
Managed release readiness for a $10B platform while maintaining <10% rollback rate. Improved MTTR 20% through structured incident response and led an AWS migration that increased scalability 50% while reducing infrastructure costs 25%.
Coordinated UAT testing for major partner integrations (Citi, Ebookers, PayPal) with zero rollback incidents. Automated critical checkout flows, reducing regression effort 40%, and maintained zero P1 accessibility defects beyond SLA.
Education
Degrees, certifications, and relevant coursework
University of California, Berkeley
Bachelor of Arts, Applied Mathematics
Earned a B.A. in Applied Mathematics with a minor in Computer Science from the University of California, Berkeley.
Tech stack
Software and tools used professionally
Postman
OpenAPI
Splunk
Apache Flink
Selenium
BrowserStack
Sauce Labs
Tableau
GitHub
Jenkins
GitHub Actions
Microsoft SQL Server
Backstage.io
Google Docs
Gmail
Google Drive
Slack
HipChat
Jira Service Desk
IntelliJ IDEA
Xcode
Jira
Cypress
JavaScript
Python
Java
Kotlin
BlazeMeter
Google Maps
Appium
Grafana
Kibana
macOS
PayPal
Datadog
Splunk Cloud
Google Workspace
Microsoft Office 365
Confluence
Notion
Google Sheets
TypeScript
Visual Studio Code
Docker
Root Cause
s3-lambda
SQL
SurveyMonkey
TestRail
Xray
Glean
Atlassian Rovo
Charles Proxy
Availability
Location
Authorized to work in
Social media
Job categories
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