Robyn Speight
@robynspeight
Experienced insurance operations leader driving process improvement and vendor management.
United StatesWhat I'm looking for
I am a results-driven insurance operations leader with extensive experience optimizing escrow and insurance services, leading teams, and managing vendor relationships. I have led daily operations, conducted regular process reviews with team leaders, and implemented systems and metrics reporting to improve efficiency.
I have directed escrow servicing for large loan portfolios, managed SLAs and contract reviews, and ensured compliance with RESPA/CFPB guidelines while focusing on cost reduction, audits, and employee development. I am proactive about identifying inefficiencies, fostering team growth, and delivering operational excellence.
Experience
Work history, roles, and key accomplishments
Vice President, Escrow Operations
OSC Insurance Services
Apr 2021 - Present (4 years 4 months)
Lead daily operations of escrow insurance tracking services, ensuring timely data entry and premium disbursements; conducted team meetings to identify inefficiencies and streamline processes.
Vice President, Insurance Operations
Regions Bank
Jul 2018 - Apr 2021 (2 years 9 months)
Oversaw service-level agreements for vendors, conducted annual site visits, and managed contract reviews to optimize vendor relationships and service delivery.
Vice President, Escrow Servicing
BBVA Compass
Jan 2010 - Jan 2014 (4 years)
Directed escrow servicing for over 50,000 loans, managing vendor relationships and ensuring compliance with RESPA and CFPB guidelines.
Loan Operations Analyst II
BBVA Compass
Jan 2007 - Jan 2010 (3 years)
Coordinated force-placed insurance processes and maintained compliance with federal guidelines to mitigate borrower risk and lender exposure.
Property Tax Coordinator II
BBVA Compass
Jan 1998 - Jan 2007 (9 years)
Managed tax payments for escrowed loans, analyzed escrow statements, and supported departmental operations to ensure accurate tax remittances.
Senior Collector
BBVA Compass
Jan 1995 - Jan 1998 (3 years)
Collected delinquent loans and oversaw foreclosure and repossession processes to recover outstanding balances and reduce charge-offs.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Alabama at Birmingham
Project Management Training, Project Management
Completed Project Management training at the University of Alabama at Birmingham in 2019.
Virginia College
Bachelor's degree in Business Management, Business Management
Completed a bachelor's degree in business management at Virginia College in Birmingham in 2006.
Meridian Community College
Associate's degree in Marketing Technology, Marketing Technology
Earned an associate's degree in marketing technology from Meridian Community College in 1993.
Meridian High School
High School Diploma, High School
High school diploma awarded by Meridian High School in 1991.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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