RGRobert Grzadzielewski
@robertgrzadzielewski
Experienced Customer Service Specialist. Fluent in English & very good Dutch. 22 years abroad.
PolandWhat I'm looking for
As a seasoned professional with a background spanning multiple industries, I bring a unique blend of skills in customer service, carpentry, and restaurant management. I worked remotely as a Customer Service Representative for Majorel, where I advised customers and sold Microsoft Software products, utilizing my fluency in English and Dutch.
Later, as a Carpenter at MJM Marine, I contributed to high-profile projects like the Marella Discovery II and Aroya cruise ships, specializing in furniture installation and renovation across international locations. Before that, I managed a restaurant in Poland, overseeing staff, inventory, and customer engagement.
Having lived in England for twelve years and the Netherlands for ten, I have extensive experience in roles requiring bilingual communication. I am now seeking fully remote opportunities that leverage my linguistic skills and customer service expertise while offering flexibility, as I plan to travel and work from different locations.
Experience
Work history, roles, and key accomplishments
Carpenter
MJM Marine
Jan 2024 - Jan 2024 (0 months)
Worked on the Marella Discovery II and Aroya cruise ship, responsible for furniture installation, general carpentry, and renovation tasks including ceiling installations. Projects spanned from Bremerhaven, Germany to Jeddah, Saudi Arabia.
Restaurant Owner
Self-Employed
Oct 2022 - Oct 2022 (0 months)
Managed all aspects of restaurant operations including customer service, finances, staff supervision, inventory management, supplier relations, and marketing to enhance business performance.
Junior Customer Support Specialist
Majorel Polska Sp. z o.o.
Mar 2022 - Oct 2022 (7 months)
Provided support to Dutch-speaking clients via phone and chat, assisting with purchases, complaints, troubleshooting, and maintaining high-quality customer service standards.
Mechanical Operator
Nedal Aluminium BV
Mar 2018 - Mar 2019 (1 year)
Operated and maintained machinery in the aluminium extrusion process, ensuring production efficiency and adherence to quality standards.
Truck Driver CE
G. van der Kleij Textielverzorging en Zn. BV
Nov 2014 - Mar 2018 (3 years 4 months)
Transported and delivered laundry to hotels across the Netherlands, ensuring timely deliveries and maintaining vehicle documentation.
Truck Driver C/CE
Henk van Valderveen
May 2014 - Nov 2014 (6 months)
Transported fruit and vegetables across the Netherlands and Germany, managing customer relations and ensuring compliance with safety regulations.
Housekeeping Manager
Jaquet & de Groot
Jun 2009 - May 2014 (4 years 11 months)
Managed housekeeping operations, overseeing staff, quality control, task distribution, and handling administrative tasks and operational planning.
Education
Degrees, certifications, and relevant coursework
Robert hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Job categories
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