I’m looking for an entry level position into a tech company. I have experience maintaining and troubleshooting websites and apps.
Robert Balthazar
@robertbalthazar
Trained in remote troubleshooting and technical support. Based in Washington DC
What I'm looking for
High-performing Customer Service Representative skilled in understanding, identifying and resolving technical issues. Excelled individually as a top performer with 50 to 60 cases closed weekly. Empowered employees by coordinating necessary resources to effectively handle needs and achieve objectives for a 46% increase in productivity.
Experience
Work history, roles, and key accomplishments
Customer Support Representative, Tier 2
PatientPop
Feb 2020 - Aug 2022 (2 years 6 months)
I joined PatientPop’s customer service team to help them as they were rapidly growing. Constantly proactively addressing and solving customers problems/issues or updates to their website or while using the app.
Education
Degrees, certifications, and relevant coursework
Robert hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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