Open to opportunities

Rittu Roy

@ritturoy

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Detail-oriented administrative professional skilled in office operations.

United Arab Emirates

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What I'm looking for

I seek a role where I can leverage administrative, QA, and basic technical skills to streamline operations, support teams, and grow into greater responsibility within a collaborative, process-driven organization.

I am a detail-oriented administrative professional with experience across office administration, reception, customer service, and quality assurance. I have supported directors and teams by managing correspondence, scheduling, document preparation, and client-facing tasks while maintaining strong organizational and multitasking abilities.

I bring additional technical experience from roles in quality assurance and junior PHP development, including test planning, defect coordination, database management, and basic web development. I communicate effectively in English, Hindi, and Malayalam and am committed to improving processes, ensuring accuracy, and providing excellent client support.

Experience

Work history, roles, and key accomplishments

Receptionist

Manipal University

Jan 2022 - Mar 2022 (2 months)

Answered and screened incoming calls, greeted clients and visitors, and directed them to appropriate departments, improving front-desk responsiveness during a temporary assignment.

Customer Service Client Communication Microsoft Office

Office Administrator

Focus Technical Services

Feb 2021 - Jan 2022 (11 months)

Provided administrative support to the director, drafted official correspondence and reports, and managed scheduling and meeting notes to streamline office operations.

Office Administration Scheduling document preparation Microsoft Word Meeting Minutes Time Management

Administrative Assistant

Ezoro Technologies

Dec 2018 - Oct 2019 (10 months)

Managed reception duties, performed filing, scanning, and document preparation, and coordinated appointments and staff schedules to maintain efficient office workflow.

document preparation Scheduling Data Entry Microsoft Office

Quality Assurance Executive

Workammo IT Services

Apr 2015 - Jun 2017 (2 years 2 months)

Conducted functional, UAT, and mobile app testing, developed test plans and reports, and coordinated with development teams to resolve defects and improve usability.

QA Testing UAT Mobile App Testing Test Planning Test Reporting

Knowledge Management Executive

Workammo IT Services

Jun 2014 - Apr 2015 (10 months)

Maintained and entered records in databases, managed documentation and data-entry processes, and digitized paper records to improve information accessibility.

Data Entry Database Management Documentation MS Office Records Management