Ritik dixit
@ritikdixit
Aspiring customer care executive with strong time management skills.
IndiaWhat I'm looking for
I am a dedicated and responsible individual currently pursuing my Bachelor's of Arts, with a keen interest in gaining practical experience in the customer service field. My educational journey has equipped me with essential skills, including effective time management and the ability to remain calm under pressure.
As a Customer Care Executive at Teleperformance Global Services, I have been honing my skills in a non-voice process environment since April 2024. I am eager to leverage my academic background and work experience to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Care Executive
Teleperformance Global Services Private Limited
Apr 2024 - Present (1 year 2 months)
Currently serving as a Customer Care Executive in a non-voice process, handling customer inquiries and issues efficiently. Responsible for maintaining high levels of customer satisfaction through effective problem-solving and communication.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Grade: 70%
Completed high school education in 2018, achieving a 70% in the examination. This foundational education provided a strong base for further studies.
Intermediate College
Intermediate Examination, General Studies
Grade: 62%
Completed intermediate education in 2020, achieving a 62% in the examination. This period focused on advanced secondary subjects.
University
Bachelor's of Arts, Arts
Grade: 56%
Completed a Bachelor's of Arts degree in 2023, achieving a 56% in the program. This degree provided in-depth knowledge in the chosen field.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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