Open to opportunities

Harshavardhan Raju

@harshavardhanraju

Message

Enthusiastic BCom CA student with customer service experience.

India

Message

What I'm looking for

I am looking for a role that allows me to grow, learn new skills, and contribute positively to the team.

I am a final-year Bachelors of Commerce in Computer Applications student with a strong enthusiasm for learning and growth. My experience as a Customer Care Executive has equipped me with valuable skills in customer handling and problem-solving. I take pride in maintaining high standards of customer satisfaction and effective communication.

During my tenure at CorpOne Global Solutions Pvt Ltd, I successfully managed inbound and outbound customer calls, resolving service-related queries and logging interactions using CRM software. My dedication to excellence is reflected in my achievements, including top PMS scores in various skill sets. I am eager to leverage my skills in a dynamic environment where I can contribute to the company's success while continuing to develop my professional abilities.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

CorpOne Global Solutions Pvt Ltd

Sep 2023 - Present (1 year 11 months)

Handled inbound and outbound customer calls to resolve service-related queries. Maintained high standards of customer satisfaction and quality communication. Logged and tracked customer interactions using CRM software.

Time Management CRM Problem Solving Communication Customer Service Data Entry

Education

Degrees, certifications, and relevant coursework

Vageshwari Degree College

Bachelor of Commerce, Computer Applications

2022 -

Currently pursuing a Bachelor of Commerce in Computer Applications. This program focuses on integrating business principles with computer applications, preparing students for roles in various industries.

SreeKavitha Engineering College

Diploma, Mining

2016 - 2019

Grade: 69.70%

Completed a Diploma in Mining, gaining foundational knowledge and practical skills relevant to the mining industry. The curriculum covered various aspects of mining operations and safety.