Rita Mahanto

Led end-to-end Agile delivery across 4 cross-functional teams supporting an 18-application, $2.1M Credit Card portfolio. Drove Agile engineering maturity, cutting defects 40% and production incidents 30%, and coached Scrum Masters and Product Owners to lift team velocity 25%.

Implemented SAFe scaling framework to coordinate multiple Agile teams, improving release planning and cross-team synchronization. Introduced Kanban, reducing cycle time 15% and defects 20%, and built Agile metrics dashboards for continuous improvement.

Facilitated all Scrum ceremonies, managed product backlog and release tracking via burn-down and cumulative flow charts. Managed CAB process, change audits, escalations, and ServiceNow process alignment, and led resource management and capacity planning across 5 delivery units.

Managed Pan-India PMO team for EDMS (110-DO vertical), coordinating cross-functional teams, vendors, and delivery partners while ensuring quality, TAT compliance, change dispute resolution, and process training.

Drove new business acquisition, cross-selling, and client renewals of third-party products. Managed payment follow-ups and daily branch reporting, and coordinated focus groups and product training for SEG team.

Promoted and marketed time-share products, driving membership acquisition, unit allotments, and AAC collections from members.

MBA in Marketing from Biju Pattnaik University of Technology, completed in 2006.

BA in Economics from North Orissa University, completed in 2004.