Ritama chakraborty

With over 2 years of diverse industry experience, I bring a blend of innovative thinking, strategic acumen, and effective leadership capabilities. As a Customer Experience Manager, I prioritize exceptional customer satisfaction through personalized interactions and customized solutions. I have successfully enhanced positive reviews and spearheaded B2B lead generation initiatives, resulting in substantial partnership growth. I am proficient in Content Management Systems (CMS), digital marketing, online advertising, and basic coding, which enhances my adaptability and versatility. I specialize in implementing e-commerce tracking strategies to optimize campaigns and maximize overall effectiveness.

I have a strong foundation in Indian ballet and experience as an anchor for Star Sports, which has honed my skills in crafting engaging content, effective communication, and public speaking. I have acquired expertise in key account management, customer success, and recruitment strategies, driven by my dedication to crafting engaging content and cultivating strong client relationships. I have also conducted captivating podcasts with SAP specialists, highlighting industry trends and offering valuable perspectives to the audience.

I am committed to delivering exceptional service, streamlining administrative functions, and actively promoting organizational advancement and success.