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Rita Kankam

@ritakankam

Information Officer delivering accurate records and dependable customer support.

Zimbabwe
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What I'm looking for

I’m looking for a role where I can handle information flow, support customers, and keep records perfectly organized. I want a team that values reliability, clear communication, and steady improvements in service quality.

I’m an Information Officer focused on accurate record keeping, clear communication, and responsive customer care. Since 2024, I’ve supported the Okaikwei North Municipal Assembly by taking records from and for citizens, sending information to customers through email, assisting with organizing meetings, and keeping documents well filed and up-to-date.

My career spans multiple administrative and supervisory roles, including secretary work at Alliance Waste, Nkrabea and Associate Law Firm, and Logs and Lumber, where I handled typing, client assistance, and court paper filing, including going to court for adjournment. Earlier, as a supervisor at Rajga Constructions Limited, I coordinated day-to-day tool and equipment intake/outtake, managed petty cash payments for damages, supervised workers, and reported daily updates to the director—always with an eye for detail and the ability to work under pressure.

Experience

Work history, roles, and key accomplishments

NF

Secretary (Law Firm)

Nkrabea And Associate Law Firm

Jan 2015 - Jan 2019 (4 years)

Prepared and typed client documents, filed court papers, and accompanied court proceedings for adjournments. Supported clients with serving court papers and handled related clerical work.

RL

Supervisor

Rajga Constructions Limited

Jan 2013 - Jan 2015 (2 years)

Supervised the day-to-day intake and outtake of tools and equipment to support accurate work delivery. Managed petty cash payments for damage and reported daily activity updates to the director.

Education

Degrees, certifications, and relevant coursework

IJ

Institute of Business Management and Journalism

Diploma, Business Management and Journalism

2010 - 2012

Completed a Diploma program at the Institute of Business Management and Journalism from 2010 to 2012.

TS

Tweneboah Kodua Senior High School

W.A.S.C.E, Secondary Education

2006 - 2009

Completed W.A.S.C.E studies at Tweneboah Kodua Senior High School from 2006 to 2009.

DS

Danyame M/A Junior High School

B.E.C.E, Basic Education

2000 - 2006

Completed B.E.C.E at Danyame M/A Junior High School from 2000 to 2006.

Tech stack

Software and tools used professionally

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