@riskaviljoen
Operations and Systems Coordinator at FOSA, managing national training platforms and automating renewal workflows.
South AfricaAt Firearm Owners South Africa (FOSA), I coordinate systems and operations for the national membership organisation and its online training centre. I manage training platforms, coordinate integrations and updates, and support training centre onboarding.
I also designed Acumatica ERP Business Event workflows for renewal processes and created operational reports and dashboards. Before FOSA, I managed retail operations at Safari Outdoor and progressed to Stand-in General Manager.
Work history, roles, and key accomplishments
Firearm Owners South Africa (FOSA)
Apr 2021 - Present (5 years 7 months)
Recruited to Head Office to assist in establishing and operationally structuring a dedicated national firearm membership organisation. In 2024, responsibility for developing and managing FOSA's online training centre operations was added to the portfolio.
Safari Outdoor
May 2014 - Mar 2021 (6 years 10 months)
Managed daily operations of a high-volume retail firearm store, overseeing 35+ staff and a 1,000+ square metre retail environment. Supported monthly turnover exceeding R10 million and acted as General Manager when required.
ALIP
Sep 2011 - Apr 2014 (2 years 7 months)
Managed full administration of a medical practice, including invoicing and reconciliation with the Road Accident Fund. Liaised with legal representatives and implemented structured filing and record systems.
The Willows Country Lodge
Sep 2010 - Aug 2011 (11 months)
Managed day-to-day lodge operations, coordinated events and functions, and oversaw reception, reporting, and payroll support.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education at East Rand Christian Academy.
Software and tools used professionally
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