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Rishni Perera

@rishniperera

Product Experience & Adoption Strategist | Digital Experience Strategist | Human-Centered AI-Enhanced UX, LX, Onboarding & Growth

Sri Lanka

Message

What I'm looking for

🤝 Open To

• Product Strategy / Experience Strategy roles

• SaaS, EdTech, HealthTech, FinTech, and AI-driven products

• Freelance & consulting in digital experience, onboarding, adoption, and growth

"A great product is only successful if people actually know how to use it."

I’m a Product Experience & Adoption Strategist / Digital Experience Strategist focused on one core outcome: turning products into experiences people actually use, understand, and return to. With 10+ years of experience across digital design, UX engineering, and learning experience design, I’ve evolved from designing interfaces to shaping end-to-end product journeys—from first interaction to long-term adoption and growth.

My work bridges the gap between design, user behavior, and business impact.

What drives me is solving the problem many products face: Users sign up—but don’t stay.

To address this, I focus on:

• Reducing onboarding friction

• Designing activation and habit-building experiences

• Improving in-product guidance and user enablement

• Creating scalable learning experiences within products

• Aligning UX decisions with engagement, retention, and business goals

My core strengths include:

• Product Experience Strategy (Discovery → Delivery → Adoption → Growth)

• Adoption & Onboarding Design (Activation, Retention, Engagement)

• AI-enhanced product and learning experiences

• UX Strategy & Audits for complex B2B and SaaS products

• In-product guidance, help systems, and user enablement

My mission: Design product experiences that drive adoption, engagement, and growth — not just interfaces.

Experience

Work history, roles, and key accomplishments

Current

Product Experience & Adoption Strategist

Current

rishniperera.com

Jan 2026 - Present (5 months)

• Lead product adoption and experience strategy across onboarding, activation, and retention,
focusing on improving how users understand and engage with digital products
• Conduct structured UX and adoption audits to identify friction points, user drop-offs, and
opportunities for improvement

Experience Design Onboarding Adoption Strategy Growth Strategy Product Design

Product Experience Designer

rishniperera.com

Jul 2022 - Dec 2025 (3 years 5 months)

• Designed an AI-powered LMS platform with a strong focus on guided learning and user
onboarding experiences
• Developed structured learning journeys and in-product educational content to support
user progression
• Applied Learning Experience Design (LXD) principles to simplify complex concepts and improve
usability

Product Strategy Product Design Adoption Strategy Growth Strategy Onboarding UX UI Design AI Tools

UI UX Software Engineer

Infor

Jul 2017 - May 2022 (4 years 10 months)

Led end-to-end design of an enterprise TaaS platform, delivering WCAG-compliant cross-platform UX that raised user satisfaction from 24% to 37% and boosted engagement 42% via onboarding and learning content.

UX Design HTML CSS JavaScript Angular Design Systems User Onboarding Usability Testing

Senior Digital Designer

6 companies include in here

Jun 2008 - Jul 2017 (9 years 1 month)

Created branding and digital experiences for clients across Sri Lanka, New Zealand and the USA, driving 35% usability gains and 23% engagement increases through accessible multimedia and LMS content.

Branding Motion Graphics Multimedia Content UX Accessibility Usability Testing Visual Storytelling

Education

Degrees, certifications, and relevant coursework

Uxcel

Professional Certification, UX Design

Grade: Top 5%

Completed UXcel coursework and achieved Top 5% scholar recognition in UX-related studies (2025).

Google

UX Design Professional Certificate, UX Design

2021 - 2021

Completed the Google UX Design Professional Certificate in 2021 covering core UX design practices and tools.

University of Colombo

Master of Information Technology, Information Technology

Completed a Master of Information Technology with focus on AI in UX Design, accessibility, and inclusive practices in 2017.

Swinburne University of Technology

Bachelor of Multimedia and Business Marketing, Multimedia and Business Marketing

Completed a Bachelor of Multimedia and Business Marketing with coursework in design thinking, UX writing, gamification, mobile and service design (graduated 2008).