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@rinuarnold
Detail-oriented professional passionate about customer service and production.
I am a detail-oriented and creative professional with extensive experience in production, order fulfillment, and customer service. My background includes working collaboratively in fast-paced environments, where I have consistently achieved sales goals and maintained high standards of quality and efficiency. I am passionate about creating unique customer experiences through my attention to detail, problem-solving skills, and innovative approach.
In my role as a Sales Associate at Zara, I provided excellent customer service, effectively responding to inquiries and resolving issues promptly. My experience as a Production Worker at Canadian Clinical Cannabinoids allowed me to conduct quality control checks and train new staff, ensuring adherence to safety and productivity standards. I thrive in team settings and actively participate in daily briefings to enhance collaboration and problem-solving.
Additionally, my certification in media planning has equipped me with the skills to develop tailored strategies that increase client satisfaction. I am committed to continuous learning and adapting to new tools and software applications to enhance my professional capabilities.
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Work history, roles, and key accomplishments
Zara
Jan 2025 - Present (10 months)
Collaborated with colleagues to achieve sales goals and maintain a positive store environment. Provided excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner. Operated scanners for inventory management and sales transactions.
hk5fotoplayMediaCompany
Jan 2024 - Present (1 year 10 months)
Developed presentations, execution plans and tracking metrics for each campaign. Increased client satisfaction by developing and implementing tailored media strategies. Strengthened client relationships through regular communication and progress updates on media initiatives.
Dbrand Media
Jan 2024 - Present (1 year 10 months)
Picked, packed, and fulfilled customer orders with precision and efficiency. Collaborated with the shipping team. Maintained a keen eye for detail, ensuring products were packaged and labelled to company standards.
Canadian Clinical Cannabinoids
Jan 2023 - Present (2 years 10 months)
Conducted quality control checks to uphold product standards. Increased team collaboration with active participation in daily briefings and problem-solving sessions. Operated machinery to meet production targets and ensure timely delivery of products.
Degrees, certifications, and relevant coursework
Postgraduate Diploma, Food Tourism
Completed a postgraduate diploma in Food Tourism at Centennial College, focusing on specialized aspects of the food and tourism industries. Gained expertise in developing and promoting culinary experiences.
Postgraduate Diploma, Food Media
Obtained a postgraduate diploma in Food Media from Centennial College, where I developed skills in media production and communication within the food sector. Focused on creating engaging content and strategies for food-related media.
Bachelor of Arts, Journalism and Mass Communication
Earned a Bachelor of Arts in Journalism and Mass Communication from the University of Kerala. Studied various aspects of media, communication, and journalism practices.
Software and tools used professionally
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