Looking for a job

Rifat Fayaz

@rifatfayaz

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I drive client onboarding, KYC compliance, and subscription sales growth.

India

Message

What I'm looking for

I'm looking for a role where I can strengthen client onboarding, KYC, AML compliance, and customer relationship work while contributing to effective client solutions and business growth.

At Unacademy, I converted 15% of warm leads from free demo classes into paid subscriptions within four weeks. I built client-winning strategies, monitored feedback, and maintained customer loyalty while meeting assigned targets.

Previously at State Bank of India, I handled client onboarding, resolved customer complaints, and processed over 100 KYC requests annually while maintaining accurate compliance records. I also completed an Integrated MBA and earned certifications in anti-money laundering, KYC, and customer due diligence.

Experience

Work history, roles, and key accomplishments

Business Development Executive

Unacademy

Apr 2024 - Nov 2025 (1 year 7 months)

Converted 15% of warm leads from free demo classes into paid subscriptions within a 4-week period. Implemented effective solutions to meet client needs and achieved assigned targets.

Client Verification Communication Skills Sales Customer Loyalty Strategy

Analyst

State Bank of India

Mar 2023 - Feb 2024 (11 months)

Worked as a client onboarding specialist and resolved 100% of customer complaints. Reviewed and processed over 100 KYC requests annually, ensuring compliance with regulations.

KYC onboarding AML Compliance Client Verification Customer Service Record keeping

Project Intern

J&K Bank

Jan 2022 - Feb 2022 (1 month)

Worked on a project titled 'Working Capital Management of Jammu and Kashmir Bank' and secured an overall grade of 96%. Examined inventory management, accounts receivable/payable, and liquidity ratios to assess efficiency.

Financial Analysis Inventory Management Accounts Receivable Accounts Payable Liquidity Ratio Analysis Financial Reporting