Akashsaxena User
@akashsaxenauser
KYC and AML professional with HDFC Bank experience who evaluated 100+ loan applications for KYC compliance.
IndiaWhat I'm looking for
At HDFC Bank, I evaluated 100+ loan applications for KYC compliance and conducted TVR and CPV verification to validate customer information.
I maintained customer documentation and records, supporting process adherence and timely application processing.
At QB Tech Info System, I managed customer requests through written communication, resolved issues through analysis and escalation, and organized case records.
As an Associate Analyst Intern at ACG & Co, I researched financial information, analyzed business data, and prepared structured reports. My MBA in Banking & Finance included a rural banking survey focused on customer onboarding, KYC verification, and ground-level verification.
Experience
Work history, roles, and key accomplishments
Chat Support Executive
QB Tech Info System
Jul 2025 - Apr 2026 (9 months)
Managed high-volume customer requests through written communication, ensuring timely and accurate issue resolution. Resolved customer issues through analysis and appropriate escalation, supporting consistent service quality.
Agriculture Credit Manager Trainee
HDFC Bank
Nov 2023 - Feb 2024 (3 months)
Evaluated 100+ loan applications for KYC compliance, improving accuracy in customer risk assessment. Conducted TVR and CPV verification to validate customer information, supporting informed credit decisions.
Associate Analyst Intern
ACG & Co
Jul 2022 - Sep 2022 (2 months)
Researched financial information across multiple sources, supporting accurate business and financial analysis. Analyzed business data to identify relevant insights, strengthening evidence-based decision-making.
Education
Degrees, certifications, and relevant coursework
Amrapali Institute
B.Com Hons, Commerce
2017 - 2020
B.Com Hons. Built a strong foundation in Accounting, Finance, Business Management, Economics, and Financial Analysis.
Alison
KYC & AML Foundation, KYC & AML
Completed a KYC & AML Foundation certification.
International Centre for Asset Recovery of the Basel Institute on Governance
Financial Analysis using Excel & Operational Analysis of Suspicious Transaction Reports, Financial Analysis
Completed certifications in Financial Analysis using Excel and Operational Analysis of Suspicious Transaction Reports.
Sharda University
MBA, Banking & Finance
2021 - 2023
MBA in Banking & Finance. Conducted banking surveys in rural areas focusing on customer onboarding, KYC verification, and ground-level verification processes.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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