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Rifana Noorul Ameen Noorudeen

@rifa1999

Sales Coordinator at Power and Cooling Middle East who achieved a 95% AMC renewal rate and generated over AED 100,000 in spare parts sales.

United Arab Emirates

Message

At Power and Cooling Middle East, I achieved a 95% AMC renewal rate through client engagement, proposal preparation, and consistent follow-up.

I also generated over AED 100,000 in spare parts sales within six months, managing quotations, order processing, and client follow-up. I coordinated with vendors on RFQs, pricing, and lead times.

At Onward Technologies Ltd, I tracked team tasks against deadlines, helping improve productivity by 25%. Proactive email management and follow-up reduced client response times by 30%.

Earlier, I managed customer-facing retail operations at Style Mobile and supported lead follow-up and reporting as a Marketing Intern at IDP Education. At IDP Education, I introduced Trello workflow tracking and streamlined email templates.

Experience

Work history, roles, and key accomplishments

Current

Sales Coordinator

Current

Power and Cooling Middle East

Jan 2025 - Present (1 year 9 months)

Achieved a 95% AMC renewal rate through proactive client engagement and proposal preparation. Generated over AED 100,000 in spare parts sales revenue within 6 months by managing the full sales cycle.

AMC Renewals Spare Parts Sales Customer Relationship Management Quotation Preparation Order Processing CRM Data Management Vendor coordination RFQ Excel Invoicing Payment Coordination

Project Coordinator

Onward Technologies Ltd

Jan 2024 - Dec 2024 (11 months)

Acted as day-to-day point of contact for internal teams and clients, addressing questions and resolving issues promptly. Prioritized and tracked tasks against deadlines, improving team productivity by 25%.

Project Coordination Task Prioritization Deadline Management Client Communication Email Management Process Improvement

Store Manager

Style Mobile

Apr 2022 - Dec 2023 (1 year 8 months)

Managed customer-facing retail operations, including sales tracking, records management, and reporting using Excel. Onboarded and trained new employees on product knowledge and customer service standards.

Retail Operations Sales Tracking Records Management Excel Corporate Trainer Scheduling Communication Skills

Marketing Intern

IDP Education

Jan 2020 - Jun 2021 (1 year 5 months)

Supported lead follow-up and client communication, preparing performance reports to inform decision-making. Negotiated with suppliers to secure better terms, reducing office supply costs by 15%.

Lead Follow Up Client Communication performance reporting Supplier Negotiation Workflow Tracking Trello email templates