Ridheesh Bhan
@ridheeshbhan
Strategic Analyst with expertise in data-driven decision making.
What I'm looking for
I am a strategic and results-oriented Senior Analyst with over 8 years of global experience in strategic analysis, data analytics, predictive modeling, and operational strategy. My expertise lies in leveraging business intelligence and advanced analytics to drive profitability and streamline processes. I have a proven track record of designing performance dashboards and aligning insights with organizational goals across diverse industries.
In my current role at Greenlight Planet, I have successfully analyzed customer payment patterns, leading to a 12% decrease in device disablement and a significant increase in payment recovery. My collaborative efforts with cross-functional teams have yielded measurable business outcomes, including an 8% increase in repeat purchases. I am passionate about using data to inform strategic decisions and drive impactful results.
Experience
Work history, roles, and key accomplishments
Senior Analyst
Greenlight Planet India Pvt Ltd
Oct 2023 - Present (1 year 11 months)
Analyzed customer payment patterns for PAYGO solar products using data-driven insights, visual dashboards, and statistical methods, resulting in a 12% decrease in device disablement and enhanced operational uptime. Designed and executed analytical treatment logic for call campaigns using Looker, Excel, and Python, leveraging behavioral trends and predictive insights to contribute to a ~10% increas
Technology Specialist
ESVRM LLC
Jul 2022 - Present (3 years 2 months)
Identified and documented detailed business rules and use cases based on requirements analysis, increasing revenue by 15%. Created a Google Sheets-based dashboard visualizing KPIs including revenue, nightly rates, booking lead times, and guest profiles, resulting in faster strategic decisions by the CEO. Tested data prediction algorithms based on historical data.
Data Analyst / Entrepreneur in Residence
Elan Tapes
Jul 2018 - Present (7 years 2 months)
Analyzed client business processes to propose optimal software applications for unique requirements. Developed pricing models that contributed to a 25% increase in net sales across key product categories. Built dashboards that reduced report turnaround time by 35%, improving executive decision-making.
Customer Service Specialist
Alight Solutions (Wipro)
Jul 2017 - Present (8 years 2 months)
Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Used consultative techniques to understand customer needs and make strategic referrals to business partners. Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
Founder
BhanTechTips
Feb 2016 - Present (9 years 7 months)
Applied current editing and photography tools to tell great stories. Conducted online research to obtain relevant information and materials. Analyzed conversion and bounce rates to measure the success of content.
Education
Degrees, certifications, and relevant coursework
IIIT-Bangalore
Executive Post Graduate Diploma, Data Science
2023 - 2024
Completed an Executive Post Graduate Diploma in Data Science, focusing on advanced data analysis and strategic applications. Gained expertise in leveraging data for business intelligence and decision-making.
Guru Gobind Singh Indraprastha University
BCA, Computer Applications
2013 - 2016
Studied Bachelor of Computer Applications, gaining foundational knowledge in computer science and applications. Developed skills in programming, software development, and data management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
ridheeshbhan.github.ioPortfolio
ridheeshbhan.github.ioSocial media
Job categories
Skills
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