Richard Tinnelly
@richardtinnelly
Experienced Epic program manager driving complex EMR implementations and teams.
United StatesWhat I'm looking for
I am an Epic program manager with eleven plus years of Epic experience and eight plus years of Epic management experience, specializing in ambulatory, inpatient, Wisdom, reporting (Cogito), cutover, and virtual care implementations. I lead cross-functional teams through full project lifecycles and complex integrations, consistently delivering results on time and aligning project outcomes with operational and strategic goals.
My recent roles include Program Manager and Senior Technical Project Manager positions where I led large-scale Epic transitions, imaging and device integrations, Cloud 9/EHR integrations, and Virtual Care implementations. I have successfully coordinated multi-phased rollouts, managed cutover activities during the pandemic, and integrated third-party reporting tools such as Cogito and MuleSoft.
I focus on transparent communication, stakeholder alignment, and pragmatic process improvement—developing standard toolkits, training programs, and templated workflows to reduce errors and accelerate delivery. I mentor teams, navigate competing priorities, and produce seamless go-lives with minimal issues.
Experience
Work history, roles, and key accomplishments
Program Manager
MemorialCare Medical Group
Jun 2023 - Present (2 years 7 months)
Led ambulatory, imaging, and build-out efforts for a new Women’s Health Pavilion, overseeing installation of MIR imaging machines and implementing lean event outcomes with OnBase workflow transitions.
Senior Technical Project Manager
Carle Health
Dec 2022 - Jun 2023 (6 months)
Led ambulatory workstream for an Epic-to-Epic transition, overseeing Cogito reporting and therapy services transition efforts to support UPH migration and reporting consolidation.
Senior Technical Project Manager
NYC Health & Hospitals
Oct 2021 - Dec 2022 (1 year 2 months)
Led multi-phased Epic Wisdom implementation converting 22 dental locations from Dentrix to Wisdom, consolidated imaging databases, and coordinated cutover and device deployment with minimal go-live issues.
Senior Technical Project Manager
Tower Health
Apr 2020 - Oct 2021 (1 year 6 months)
Managed cutover and backload activities for Saint Chris Children’s Hospital during the COVID-19 pandemic and led Wisdom implementation, device procurement, testing, and mobile clinic EMR workflows.
Project Manager / Product Owner
Pacific Dental Services
Sep 2019 - Mar 2020 (6 months)
Led Cloud9 EHR integration with Epic and MuleSoft, realigned a delayed project, and delivered an improved orthodontic platform while guiding environment and AWS infrastructure decisions.
Epic Senior Project Manager
MemorialCare Medical Group
Jun 2018 - Sep 2019 (1 year 3 months)
Managed virtual care initiatives including Xealth and Zoom integrations and led over 100 ambulatory site implementations/moves with zero uninstalls while coordinating cross-functional teams and executive stakeholders.
Epic Implementation Application Manager
MemorialCare Medical Group
Jun 2015 - Jun 2018 (3 years)
Led and mentored an eight-member implementation team, developed standardized implementation toolkits and onboarding/training programs, and improved departmental processes for Epic deployments.
Epic Project Lead
MemorialCare Medical Group
Jun 2013 - Jun 2015 (2 years)
Coordinated and supported all phases of ambulatory Epic implementations, provided on-site support, and guided physicians and business owners through complex clinical workflow builds.
Clinical Training Specialist
MemorialCare Medical Group
Jun 2012 - Jun 2013 (1 year)
Provided elbow-to-elbow Epic support for inpatient providers and supported a large-scale hybrid inpatient/ambulatory implementation and related training activities.
Education
Degrees, certifications, and relevant coursework
CIConcordia University Irvine
Bachelor of Arts, Business Management / Communications
Bachelor of Arts in Business Management and Communications from Concordia University Irvine.
CFCalifornia State University, Fullerton
Single Subject Teaching Credential: Business, Education / Business
Completed the Single Subject Teaching Credential program in Business (SV2042) at California State University, Fullerton.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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