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Richa Bhardwaj

@richabhardwaj2

Automation leader at Motherson Technology Services driving RPA and Agentic AI, including an AP platform for 9-way purchase-order matching.

India

Message

At Motherson Technology Services, I lead RPA and Agentic Automation operations across two locations in India, overseeing delivery, governance, and portfolio finances. In partnership with the application engineering team, I directed development of an Accounts Payable Agentic AI platform for automated 9-way purchase-order matching, from PO ingestion through ERP posting.

At Guardian Life, I played a key role in managing the RPA Global Delivery team and implemented automation across group business products. I also led a PAS Asset Management project that automated $2.6M in annual savings by reducing penalties and avoiding risk.

Experience

Work history, roles, and key accomplishments

Current

Group Manager – AI/ML

Current

Motherson Technology Services

Aug 2025 - Present (1 year 3 months)

Leading RPA and Agentic Automation operations across two locations in India, driving strategy, delivery, governance, and digital transformation. Owns P&L and financial performance for the automation portfolio, including budgeting, forecasting, and cost optimization.

Robotic Process Automation Agentic AI LLM UI Path P&L management Budgeting Forecasting Cost Optimization Team Leadership Stakeholder Management Azure DevOps Jira Kanban

Senior Manager – Automation

Guardian Life

Apr 2017 - Aug 2025 (8 years 4 months)

Managed the RPA Global Delivery team, delivering bots to reduce costs and achieve savings. Implemented process automation for group business, including claims processing, and defined best practices for the RPA Center of Excellence.

Robotic Process Automation UI Path Process Automation

Center Of Excellence

Project Management Cost Reduction

OCR ICR

Data Extraction Team Leadership

Manager – Reed Ops

Aon

Jan 2012 - Jan 2017 (5 years)

Leveraged RPA services to create value propositions for clients and identified automation opportunities. Managed developers across locations and communicated with clients to ensure project delivery within budget.

Robotic Process Automation Client Management Project Management Business Development Risk Management Team Coordination

Team Developer & Team Member

Hewitt Associates Ltd

Jan 2006 - Jan 2012 (6 years)

Completed assigned claims within turnaround time and submitted process improvement ideas. Trained new hires and maintained multiple dashboards for the process.

Claims Processing Training Dashboard Management Process Improvement