Open to opportunities

Pythonic User

@pythonicuser

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RPA Technical Architect with 16+ years delivering intelligent automation, COE setup, and Gen AI-enabled solutions.

India

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What I'm looking for

I seek a leadership role driving Hyper Automation and Gen AI initiatives within an agile, collaborative organisation where I can scale RPA COEs, mentor teams, and deliver measurable efficiency and transformation.

I am an RPA Technical Architect with 16 years of experience delivering intelligent automation across insurance, mortgage, utilities and healthcare, having led 50+ RPA projects and driven COE setups and transformation initiatives.

I design and implement Hyper Automation solutions integrating UiPath, Automation Anywhere and Blue Prism with ML, OCR (Abbyy), NLP and Gen AI; I built reusable code libraries, POCs combining NLP, ML, OCR and Kibana dashboards, and enforce coding standards and governance.

I lead agile teams, run SCRUM ceremonies, mentor developers, provide technical L1/L2 support and training, and seek roles where I can scale automation, build COEs, and deliver measurable business value.

Experience

Work history, roles, and key accomplishments

Current

Technical Architect - RPA

Current

Accenture

Apr 2018 - Present (8 years 2 months)

Design and lead Hyper Automation and Gen AI integrations, delivering enterprise RPA solutions and driving COE best practices; contributed to the delivery of 50+ RPA projects across accounts. Lead Agile teams, coordinate architecture/code reviews, and manage stakeholder engagements to mitigate risks and ensure on-time delivery.

Automation Anywhere Generative AI Machine Learning NLP OCR (ABBYY)Agile Scrum

Assistant Manager, RPA

Genpact

Jul 2016 - Apr 2018 (1 year 9 months)

Designed COE delivery frameworks and operating models for Blue Prism/Automation Anywhere and led feasibility, design, development and implementation of bots. Implemented governance, reporting and capacity planning to improve automation adoption and quality.

Automation Anywhere RPA COE Governance Feasibility Report Agile Stakeholder Management

Process Transformation Team Lead

Tata Consultancy Services

Nov 2011 - Jul 2016 (4 years 8 months)

Led automation initiatives and reusable asset development for utility customers, created POCs on industry-standard RPA tools and ensured timely delivery of transformation projects. Trained domain teams and drove solution-standardization across engagements.

Automation Anywhere Reusable Assets Utility Domain Automation

Customer Service Associate

Hinduja Global Solutions

May 2008 - Apr 2010 (1 year 11 months)

Managed quality, reporting and client communications to improve operational metrics and customer satisfaction; conducted QA calibration and produced daily/weekly/monthly performance reports. Identified trends for volume forecasting and resource planning.

Quality Assurance Reporting Client Communication QA Performance Metrics Process Improvement