Kamal User
@kamaluser7
I lead AI-led automation and digital transformation programs that deliver measurable enterprise value.
IndiaWhat I'm looking for
At PwC India, I lead AI-led and Agentic Automation consulting engagements for global clients, advising CXOs on GenAI adoption, operating models, and enterprise transformation. I own multi-million-dollar portfolios and have delivered approximately 30% efficiency gains through scalable automation programs.
Previously at HCL Technologies, I built automation practices from 10 to 300+ professionals and managed $10M+ portfolios across BFSI, insurance, and supply chain. My experience spans BPM, low-code/no-code, RPA, and enterprise delivery, backed by two digital/automation patents and a foundation delivering regulated pharmaceutical platforms at TCS.
Experience
Work history, roles, and key accomplishments
Director, Automation & Digital Transformation
PwC India
Sep 2023 - Present (3 years)
Leading AI-led automation programs across global clients with multi-million-dollar portfolio responsibility. Advising CXOs on GenAI adoption and operating model transformation, delivering ~30% efficiency gains.
Built and scaled automation practices to 300+ team size across BFSI, Supply Chain, and Insurance. Owned P&L managing large portfolios of $10M+ and led multi-geography delivery teams.
Developer → Project Lead → Project Manager
Jun 2005 - Aug 2013 (8 years 2 months)
Delivered enterprise-grade BPM/Java/J2EE platforms for a global pharmaceutical client for drug discovery lifecycle. Led multi-year transformation programs across US and India, modernizing GxP-compliant regulated applications.
Education
Degrees, certifications, and relevant coursework
Oracle
Oracle SQL & PL/SQL Certification, Database
Certified in Oracle SQL and PL/SQL.
National Institute of Technology Jamshedpur
B.Tech, Engineering
2001 - 2005
Grade: Gold Medalist, CGPA 9.29/10
B.Tech in Engineering from NIT Jamshedpur, graduated with a Gold Medal and a CGPA of 9.29/10.
Harvard University
Client Engagement & Consulting Excellence, Consulting
Completed Client Engagement & Consulting Excellence program at Harvard University.
Indian Institute of Management Ahmedabad
Executive Leadership Development, Leadership
Completed Executive Leadership Development program at IIM Ahmedabad.
Six Sigma
Six Sigma Green Belt, Quality Management
Certified Six Sigma Green Belt.
Sun Microsystems
SCJP and SCWCD, Java
Certified Sun Certified Java Programmer (SCJP) and Sun Certified Web Component Developer (SCWCD).
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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