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rhoshon martell

@rhoshonmartell

IT infrastructure specialist delivering reliable technical support.

Jamaica
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What I'm looking for

I seek hands-on IT infrastructure or support roles where I can manage networking, fiber/CCTV systems, and event IT, in a collaborative environment that values reliability and technical growth.

I am an IT infrastructure specialist with six years of hands-on experience in technical support, networking, and systems maintenance, delivering reliable solutions across government and private sectors.

I've assisted with fiber cable installations, configured PoE and fiber switches, administered Active Directory and Exchange Server, and resolved CCTV and remote connection issues to minimize downtime and improve connectivity.

I take pride in meticulous event IT preparation, building tailored workstations, and implementing DLP and cybersecurity practices to maintain operational continuity and user satisfaction.

Experience

Work history, roles, and key accomplishments

MJ

IT Specialist

Ministry of Justice

Jan 2018 - Jan 2021 (3 years)

Delivered technical support, assembled and maintained computers, managed networking infrastructure and Exchange administration, and prepared event AV equipment to ensure operational continuity and staff satisfaction.

FJ

IT Infrastructure Specialist

Flow Jamaica

Jan 2022 - Present (3 years 9 months)

Provided technical support and infrastructure services including fiber cable installation assistance, PoE and fiber switch troubleshooting, and IP/PTZ camera resolution, improving uptime and remote connectivity over contract engagements.

Education

Degrees, certifications, and relevant coursework

rhoshon hasn't added their education

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Tech stack

Software and tools used professionally

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rhoshon martell - IT Specialist - Ministry of Justice | Himalayas