rhoshon martell
@rhoshonmartell
IT infrastructure specialist delivering reliable technical support.
JamaicaWhat I'm looking for
I am an IT infrastructure specialist with six years of hands-on experience in technical support, networking, and systems maintenance, delivering reliable solutions across government and private sectors.
I've assisted with fiber cable installations, configured PoE and fiber switches, administered Active Directory and Exchange Server, and resolved CCTV and remote connection issues to minimize downtime and improve connectivity.
I take pride in meticulous event IT preparation, building tailored workstations, and implementing DLP and cybersecurity practices to maintain operational continuity and user satisfaction.
Experience
Work history, roles, and key accomplishments
IT Specialist
Ministry of Justice
Jan 2018 - Jan 2021 (3 years)
Delivered technical support, assembled and maintained computers, managed networking infrastructure and Exchange administration, and prepared event AV equipment to ensure operational continuity and staff satisfaction.
IT Infrastructure Specialist
Flow Jamaica
Jan 2022 - Present (3 years 9 months)
Provided technical support and infrastructure services including fiber cable installation assistance, PoE and fiber switch troubleshooting, and IP/PTZ camera resolution, improving uptime and remote connectivity over contract engagements.
Education
Degrees, certifications, and relevant coursework
rhoshon hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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