Open to opportunities

Rhiannon Yandell

@rhiannonyandell

Message

Dynamic organizational change leader with 20 years of experience.

United States

Message

What I'm looking for

I am seeking a role that allows me to drive organizational change and foster collaboration while enhancing team performance and stakeholder engagement.

I am a dynamic Organizational Change Leader with over 20 years of experience in the healthcare, nonprofit, and wellness sectors. My proven track record includes driving complex organizational transformation initiatives, streamlining cross-departmental workflows, and implementing data-informed strategies that enhance outcomes and sustainability. I excel at building collaborative cultures, aligning stakeholders around shared goals, and leading teams through change with empathy, clarity, and accountability.

In my current role as Director of Healthy Living at YMCA Rock River Valley, I lead the strategic and operational oversight of wellness programs while championing integrated leadership and organizational wellness. My previous experience includes directing operations at the Rockford Area Arts Council and overseeing statewide systems transitions at Aetna Medicaid. I have a strong background in project management, operations, technology integration, and people development across various organizations.

Experience

Work history, roles, and key accomplishments

Current

Director of Healthy Living

Current

YMCA Rock River Valley

Dec 2024 - Dec 2024 (0 months)

Led strategic and operational oversight of wellness programs, personal training, group ﬁtness, and EGYM across YMCA branches. Initiated a transition toward integrated leadership and organizational wellness, championing cross-departmental collaboration and equity-driven planning models.

Organizational Change Management Process Improvement Stakeholder Engagement Cross Functional Team Leadership Strategic Planning Performance Metrics Project Management

Director, Informatics

Aetna Medicaid

Nov 2016 - May 2029 (12 years 6 months)

Directed statewide systems transitions and data-driven process improvements across health plan operations. Led implementation of integrated systems management solutions in response to organizational, regulatory, and technological changes.

Organizational Change Management Process Improvement Stakeholder Engagement Cross Functional Team Leadership Project Management SQL Server Visual Studio Power BI Crystal Reports SharePoint

Director of Operations

Rockford Area Arts Council

Aug 2022 - Oct 2023 (1 year 2 months)

Oversaw operational systems, grant compliance, and administrative infrastructure during a time of leadership and board transitions. Standardized reporting systems for grant deliverables, improving accountability and transparency for regional and federal funders.

Process Improvement Stakeholder Engagement Project Management Performance Metrics Organizational Change Management

Manager Roles

Aetna Medicaid

Jan 2012 - Dec 2016 (4 years 11 months)

Spearheaded new Medicaid plan implementations across six states, from regulatory onboarding to technical deployment. Managed teams responsible for provider and member data, ﬁle exchange processes, and system conﬁguration.

Project Management Process Improvement Stakeholder Engagement Cross Functional Team Leadership Performance Metrics

Senior Business Analyst

Arcadia Solutions

Dec 2001 - Aug 2011 (9 years 8 months)

Managed large-scale healthcare data initiatives with a focus on eﬃciency, quality improvement, and reimbursement accuracy. Developed organizational reporting and evaluation systems to drive data-informed decision-making.

Process Improvement Performance Metrics Project Management SQL Server Crystal Reports