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Reymart Sirot

@reymartsirot

Detail-oriented KYC Officer with strong customer support skills.

Philippines

What I'm looking for

I seek a role that fosters growth, collaboration, and innovation in customer relations.

I am a dedicated professional with a Bachelor of Science in Business Administration, majoring in Marketing Management. Over the past several years, I have honed my skills in customer support and KYC processes, particularly during my tenure at Paymaya Phils. Inc. where I successfully managed video KYC applications and enhanced customer relations. My experience has equipped me with the ability to evaluate risk profiles and ensure compliance with organizational standards.

In addition to my role as a KYC Officer, I have a diverse background in customer service and marketing, having worked as a Customer Relations Specialist and Visual Merchandiser. My strong organizational skills, coupled with my ability to collaborate effectively with teams, have allowed me to contribute positively to every organization I have been a part of. I am passionate about continuous learning and am eager to leverage my skills to drive success in future roles.

Experience

Work history, roles, and key accomplishments

PI

KYC Officer/Customer Support

Paymaya Phils. Inc.

Jan 2020 - Dec 2023 (3 years 11 months)

Responsible for reviewing and verifying upgrade application details for enhanced KYC, handling video calls and chats, evaluating risk profiles, and updating internal systems with KYC results.

Education

Degrees, certifications, and relevant coursework

PP

Pamantasan ng Lungsod ng Pasig

Bachelor of Science, Business Administration

2012 - 2018

Bachelor of Science in Business Administration Major in Marketing Management.

Tech stack

Software and tools used professionally

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Reymart Sirot - KYC Officer/Customer Support - Paymaya Phils. Inc. | Himalayas