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Rexie May Alvarado

@rexiemayalvarado

Medical Biller / AR Specialist with U.S. healthcare revenue cycle experience, posting payments and analyzing aging reports at Comprehensive Health Solutions (FGC+).

Philippines

Message

What I'm looking for

I’m seeking a position as an Accounts Receivable Specialist or Medical Biller where I can use my U.S. healthcare revenue cycle experience, customer service background, and expertise in billing systems and AR management.

At Comprehensive Health Solutions (FGC+), I posted patient and insurance payments, reviewed Medicare and Medicaid remits, and managed private patient billing. I also ran and analyzed aging reports for private and NAMI accounts to support collections.

I used billing systems and insurance portals to process payments, check eligibility, and review denials. My work also included bank reconciliations, census tie-outs, and submitting delinquent accounts to Transworld for collections.

At Alorica, I handle patient enrollment for medical devices, process orders for shipment, and explain coverage limitations and insurance denials. I document patient interactions in EMR systems and follow HIPAA requirements.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative - Patient Enrollment

Current

Alorica

Oct 2025 - Present (1 year)

Handles patient enrollment for medical devices from prescription and processes orders for shipment. Explains insurance denials and coverage limitations to patients based on billing notes to ensure clear understanding.

Patient Enrollment Medical Devices Insurance Denials EMR HIPAA Documentation

Medical Biller / AR Specialist

Comprehensive Health Solutions (FGC+)

Jan 2022 - Sep 2025 (3 years 8 months)

Posted copays, coinsurance, and patient responsibility in David System. Utilized insurance portals like Availity, Payspan, UHC, Fidelis, etc. for insurance payments, denials, and eligibility.

Customer Service Representative - Retail

IQor Philippines

Jan 2021 - Dec 2021 (11 months)

Processed customer orders, refunds, and replacements for retail accounts. Delivered high-quality customer service in a high-volume environment.

Order Processing Refunds Replacements Customer Service

Customer Service Representative - Credit Card Billing & Tech

Concentrix Davao

Jan 2020 - Dec 2021 (1 year 11 months)

Provided billing and technical support for credit card accounts. Processed payments, resolved billing disputes, and updated account information in real time.

Credit Card Billing Technical Support Payment Processing Dispute Resolution