JC ORAPA
@jcorapa
Dedicated Accounts Receivable Specialist with expertise in medical billing.
What I'm looking for
I am an Accounts Receivable (AR) Specialist with a strong background in medical billing, responsible for managing and overseeing the payment process for healthcare services provided to patients. My experience includes handling the collection of outstanding balances from patients, insurance companies, and other payers. I excel in verifying insurance details, submitting claims, and following up on denied or unpaid claims to ensure timely payments.
In my role, I work closely with the billing department to resolve discrepancies, track payments, and maintain accurate financial records. I play a key role in optimizing revenue collection and minimizing overdue accounts, which is essential for the financial health of a healthcare practice. My commitment to effective communication and teamwork has allowed me to assist agents with inquiries and conduct training sessions to enhance our processes.
Experience
Work history, roles, and key accomplishments
Accounts Receivable Specialist
VisayaKPO (Savista)
Jan 2024 - Present (1 year 5 months)
Currently, I am an Accounts Receivable Specialist for the University of Iowa, where I resolve denial issues and submit appeals to overturn denials and underpayments. I also check claim statuses via portals or phone and calculate if claims were processed and paid correctly.
Customer Service Representative
HGS/Sagility
Jan 2020 - Present (5 years 5 months)
I worked as a Customer Service Representative for Humana, handling eligibility and benefits inquiries, claim statuses, and appeal statuses. I also served as a Subject Matter Expert, assisting agents with process inquiries and conducting huddles and refreshers.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science in Psychology, Psychology
Studied the principles of psychology, gaining a comprehensive understanding of human behavior and mental processes. Developed strong analytical and problem-solving skills applicable to various professional settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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