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@jcorapa
Dedicated Accounts Receivable Specialist with expertise in medical billing.
I am an Accounts Receivable (AR) Specialist with a strong background in medical billing, responsible for managing and overseeing the payment process for healthcare services provided to patients. My experience includes handling the collection of outstanding balances from patients, insurance companies, and other payers. I excel in verifying insurance details, submitting claims, and following up on denied or unpaid claims to ensure timely payments.
In my role, I work closely with the billing department to resolve discrepancies, track payments, and maintain accurate financial records. I play a key role in optimizing revenue collection and minimizing overdue accounts, which is essential for the financial health of a healthcare practice. My commitment to effective communication and teamwork has allowed me to assist agents with inquiries and conduct training sessions to enhance our processes.
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Work history, roles, and key accomplishments
VisayaKPO (Savista)
Jan 2024 - Present (1 year 10 months)
Currently, I am an Accounts Receivable Specialist for the University of Iowa, where I resolve denial issues and submit appeals to overturn denials and underpayments. I also check claim statuses via portals or phone and calculate if claims were processed and paid correctly.
HGS/Sagility
Jan 2020 - Present (5 years 10 months)
I worked as a Customer Service Representative for Humana, handling eligibility and benefits inquiries, claim statuses, and appeal statuses. I also served as a Subject Matter Expert, assisting agents with process inquiries and conducting huddles and refreshers.
Degrees, certifications, and relevant coursework
Bachelor of Science in Psychology, Psychology
Studied the principles of psychology, gaining a comprehensive understanding of human behavior and mental processes. Developed strong analytical and problem-solving skills applicable to various professional settings.
Software and tools used professionally
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