Reshna karki - Customer Support Representative - China Greatwall Hospital | Himalayas
RK
Open to opportunities

Reshna karki

@reshnakarki

Motivated IT student with strong communication and teamwork skills.

Nepal
Message

What I'm looking for

I seek a dynamic work environment where I can apply my skills and grow.

I am a highly motivated individual currently pursuing a Bachelor’s in Information Technology. My journey has been marked by a strong work ethic and a keen willingness to learn. I pride myself on being punctual, reliable, and adaptable in any professional setting. My experiences have equipped me with excellent communication and teamwork skills, allowing me to handle responsibilities efficiently.

In my role as a Customer Support Representative at China Great Wall Hospital, I assisted patients and visitors with inquiries, managed appointments, and facilitated communication between departments. This experience has not only honed my ability to work under pressure but has also reinforced my commitment to providing empathetic support. I am dedicated to personal and professional growth, always striving to contribute positively to the workplace.

Experience

Work history, roles, and key accomplishments

CH

Customer Support Representative

China Greatwall Hospital

Jan 2023 - Present (2 years 6 months)

Assisted patients and visitors with inquiries and support, ensuring a smooth and empathetic experience. Managed patient appointments and facilitated communication between various departments to optimize operational efficiency.

Education

Degrees, certifications, and relevant coursework

TI

Texas College of Management and IT

Bachelor of Information Technology, Information Technology

Currently pursuing a Bachelor’s in Information Technology, dedicated to personal and professional growth. Striving to contribute positively to the workplace.

NN

Nandi Ma Vi Naxal

SEE, General Studies

Grade: 3.55

Completed secondary education with a GPA of 3.55.

AM

Ambition Academy, Mid-baneshwor

+2, General Studies

Grade: 3.17

Completed higher secondary education with a GPA of 3.17.

Tech stack

Software and tools used professionally

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