I’m looking for a role where I can own customer support, administrative and public relation role, and use my copywriting/marketing email skills—while collaborating with a team that values clear communication and reliable daily reporting.
Renny Tania
@rennytania
Customer service and administration professional with copywriting and marketing email expertise for beauty and fashion.
What I'm looking for
My experiences are in the field of beauty cosmetics, the banking industry, and oil & gas company.
Experience
Work history, roles, and key accomplishments
Customer Service, Admin, & Copywriter
MNC Group
May 2019 - Feb 2026 (6 years 9 months)
• Handling all complaint and request from Marketplace customer and give the best solution
• Handling some of administration documents
• Making a report at the end of the day
• I’m making some wording campaigns for Beauty Products and Fashion for Blast by Marketing Email & WhatsApp Business
• Handling Marketing Email for Beauty and Fashion campaign purposes
Bancassurance Specialist
PT BNI Life Insurance
Aug 2015 - Oct 2018 (3 years 2 months)
Sold insurance products to existing customers and new customers. Managed customer outreach to support product adoption.
Accounting Staff
PT Daya Alam Tehnik Inti
Apr 2012 - Feb 2015 (2 years 10 months)
• Making General Ledger Reconciliation every month
• Making Bank Reconciliation every month
• Making Cash Balance Report every week
• Preparing Cheque for payment transaction
• Preparing payment of office utilies every month
Customer Service Staff
PT Bank UOB Indonesia
Jun 2010 - Apr 2012 (1 year 10 months)
• Serving customers by opening account in Idr, USD, and other currencies
• Serving customers to save their precious things in SDB (Safe Deposit Box)
• Serving Customers to make a new Cheque Book or Giro
• Receiving all the requests and complaints from customers and giving the best solution
Education
Degrees, certifications, and relevant coursework
EF Jakarta
Business English Course, Business English
2012 - 2013
Completed Business English training at EF Jakarta from 2012 to 2013.
LIA Bekasi
English Conversation Course, English Conversation
2004 - 2006
Completed an English conversation program at LIA Bekasi from 2004 to 2006.
Trisakti University
Accounting
2001 - 2006
Majored in economics with an accounting focus at Trisakti University in Jakarta from 2001 to 2006.
IEC Bekasi
English Course, English
1998 - 2000
Completed an English course at IEC Bekasi from 1998 to 2000.
YAI Bekasi
Computer of Basic Accounting, Basic Accounting (Computer)
2007 -
Completed a Computer of Basic Accounting program at YAI Bekasi in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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