Denise Turreck
@deniseturreck
Healthcare data auditor and patient care coordinator driving compliance, quality, and patient-focused outcomes.
United StatesWhat I'm looking for
I am a seasoned healthcare professional with extensive experience in medical data collection, audits, insurance processing, patient advocacy, and customer service. I have managed regional audits, completed HEDIS and risk-adjustment reviews, and consistently produced detailed audit reports that supported management decision-making and compliance with CMS and commercial payer requirements.
I excel at building relationships across clinical and administrative teams, leading small teams, and improving processes to reduce costs and increase efficiency. I bring hands-on experience with prior authorization, claims processing, Medicaid/Medicare guidelines, HIPAA compliance, and patient navigation to deliver measurable improvements in quality and patient experience.
Experience
Work history, roles, and key accomplishments
Patient Care Coordinator
22nd Century Technologies, Inc
Jan 2022 - Nov 2025 (3 years 10 months)
Assisted patients navigating the healthcare system, acted as liaison between members, providers, and facilities, and managed insurance claims and prior authorizations to improve patient experience and care coordination.
Contact Tracer
22nd Century Technologies, Inc
Sep 2021 - Jan 2022 (4 months)
Conducted outreach to individuals exposed to COVID-19, documented symptoms and needs in Salesforce, and provided isolation/quarantine guidance and referrals to testing or support services.
Medical Review Auditor
Inovalon
Jun 2008 - Dec 2019 (11 years 6 months)
Managed regional medical audits and abstractions to ensure billing and clinical documentation accuracy, generated detailed audit reports, and supported HEDIS, risk adjustment, and claims compliance initiatives.
Certified Medical Assistant
Sunrise Institute for Pain Management
Jan 2008 - Jun 2008 (5 months)
Provided patient intake, vitals, medication preparation, minor procedures support, and patient counseling, and served as head fluoroscopy technician for outpatient procedures.
Team Lead – Customer Service
Pitney Bowes
Jan 2007 - Dec 2007 (11 months)
Managed an 8-person customer service team, improved mail/copy and shipping/receiving workflows, and led training and quality assurance initiatives to reduce costs and improve productivity.
Education
Degrees, certifications, and relevant coursework
Carnegie Institute (Troy, MI)
Medical Assistant / Medical Administration, Medical Assistant / Medical Administration
2004 - 2005
Completed Medical Assistant / Medical Administration training including a 160-hour externship from 09/04 to 09/05.
Utica High School
High School Diploma, General Education
High School Diploma awarded in 06/84.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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