Remona Frances Quillosa
@remonafrancesquillos
Dedicated Virtual Assistant with a passion for customer service.
What I'm looking for
I am a dedicated Virtual Assistant with two years of experience in the field, specializing in data entry and customer service. My educational background includes a Bachelor of Arts in Political Science from the University of San Jose-Recoletos, where I developed strong analytical and communication skills. I have a proven track record of delivering exceptional customer satisfaction, which I consider a cornerstone of my professional ethos.
In my recent role as a Social Media Manager at Redlip Management, I successfully handled client communications and managed social media accounts to enhance engagement. My experience as a Customer Service Representative at FIS Global Solutions further honed my ability to resolve conflicts and attend to customer inquiries in high-stress situations. I am passionate about continuous improvement and eager to contribute my skills to your company.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Self Employed
Jan 2021 - Apr 2024 (3 years 3 months)
Dedicated Virtual Assistant with 2 years of experience excelling in data entry and customer service. Proven track record of great customer satisfaction and a passion for improvement.
Social Media Manager
Redlip Management
Apr 2024 - Present (1 year 2 months)
Managed social media accounts to enhance engagement and responded to client messages effectively, utilizing various digital tools.
Customer Service Representative
FIS Global Solutions Philippines
Jan 2022 - Apr 2024 (2 years 3 months)
Attended to customer inquiries and resolved conflicts in high-stress situations, demonstrating strong communication skills.
Education
Degrees, certifications, and relevant coursework
University of San Carlos
Juris Doctor, Law
2024 -
Currently pursuing a Juris Doctor degree with a non-thesis track.
University of San Jose-Recoletos
Bachelor of Arts, Political Science
2020 - 2024
Grade: 1.67 (Philippine GPA Scale)
I excel in data entry and customer service, with a track record of great customer satisfaction. Passionate about improvement, I’m eager to contribute a lot to your company.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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