Rejandi Houston-McMillan

Provides professional documentation, business writing and organisational support for businesses and individuals. Creates and refines SOPs, policies, reports, templates and other professional business documents.

Author of published children's books focused on positive values, emotional development and learning. Managed the writing, editing, illustration development, formatting and publication process from concept to finished books.

Manages business documentation, records and administrative systems, ensuring information is accurate, organised and accessible. Compiles and maintains safety and compliance documentation, including risk assessments, policies, procedures and supporting records.

Produced original, reader-focused fiction to detailed client briefs, project requirements and quality standards. Managed multiple writing projects while meeting deadlines, maintaining consistency and responding to feedback.

Co-founded and operated an online indoor plant business, managing day-to-day operations from purchasing and stock management to customer service and fulfilment. Coordinated packing and courier logistics, ensuring orders were prepared accurately and dispatched efficiently.

Coordinated volunteers and schedules to ensure consistent coverage across community outreach activities. Supported children at Bramley's Children's Home and residents at a local care home through activities, visits and companionship.

Delivered training and facilitated learning sessions, communicating information clearly to diverse groups. Prepared and presented course material while maintaining an organised and professional learning environment.

Completed an Honours degree in Psychology at the University of South Africa in 2019.

Earned a Bachelor of Arts in Psychology and Criminology from the University of Pretoria from 2016 to 2018.