Open to opportunities

Reine Marie Simpson

@reinemariesimpson

Message

I am a communications specialist driving brand growth through content and stakeholder engagement.

Ghana

Message

What I'm looking for

I seek a communications or customer-success role in a mission-driven organization where I can lead content strategy, strengthen stakeholder relationships, and grow into leadership while supporting governance and brand objectives.

I am a proactive communications and content professional with experience across corporate communications, customer service, and administration. I bring strong organizational instincts and a customer-first mindset to every role.

I have developed and executed strategic communication plans, produced SEO‑focused web copy and social content, and supported client relations to translate briefs into clear public messaging. At Bezzie 31 Consult I implemented a yearly strategic communications plan aligned with company objectives.

My background includes hands‑on customer relationship work, administrative management, and digital customer success training, which together sharpen my service orientation, time management, and problem‑solving skills. I also apply policy analysis and governance knowledge to ensure compliant, ethical communications.

I volunteer actively in community leadership roles and am eager to contribute my content, PR, and stakeholder engagement skills to mission‑driven teams while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Volunteer

Current

Accra Ubuntu Leo Club

Jul 2025 - Present (3 months)

Collaborating with peers to identify community needs, design projects, and organize fundraising activities to support local causes while promoting youth leadership. Lead and coordinate charity events to raise resources and awareness.

Community Engagement Fundraising Youth Leadership

Current

Communication and Content Specialist

Current

Bezzie 31 Consult

Jan 2025 - Present (9 months)

Developed and executed strategic communication plans to enhance brand visibility and client engagement, and created SEO-optimized web, social, and corporate content. Implemented a yearly communication plan aligned with company objectives and supported client relations.

Strategic Communications Content Creation SEO Social Media Management Copywriting Brand Strategy Client Relations

Volunteer

Accra Sankofa Leos Club

Jun 2022 - Jun 2025 (3 years)

Engaged in humanitarian initiatives including childhood cancer awareness and hunger relief, and supported community service projects to assist vulnerable populations.

Community Outreach Fundraising Event Planning Awareness Campaigns Volunteer coordination Public Speaking

Digital Customer Success Trainee

Generation Ghana

Oct 2024 - Dec 2024 (2 months)

Completed an intensive program developing technical and behavioral skills for digital customer success and managed multi-channel customer interactions in a fast-paced environment. Demonstrated empathy and timely issue resolution to improve customer experience.

Customer Success Time Management Empathy Communication Ticketing Systems Troubleshooting

Administrator

Elvann Properties Ltd.

Jan 2024 - Sep 2024 (8 months)

Managed clerical operations including calls, scheduling, and document preparation while supporting accounting with invoices and receipts and HR with payroll and personnel database. Prepared regular performance reports to improve office efficiency.

Office Administration Scheduling Payroll Invoicing Record keeping Reporting Customer Service

Relationship Officer

First Atlantic Bank

Nov 2022 - Oct 2023 (11 months)

Generated new customer leads and followed up on referrals to grow business while resolving customer issues and ensuring satisfaction through regular engagement. Consistently achieved monthly sales targets for assets and fee products by proactively identifying prospects.

Relationship Management Sales Lead Generation Customer Service Business Development Account Management Financial Products

Communication Intern

Stepford Multimedia Limited

Sep 2021 - Dec 2021 (3 months)

Developed, wrote, and edited marketing and communication materials and promoted them via social media while ensuring adherence to brand standards. Improved content consistency and brand-compliant messaging across channels.

Content Writing Editing Social Media

Sales and Marketing Intern

Vanguard Assurance

Jun 2019 - Aug 2019 (2 months)

Explained insurance products, assisted clients with claims, and proposed customized insurance packages to prospective and existing clients. Supported client acquisition through direct outreach and policy consultations.

Sales Consultation Prospecting Customer Outreach

Education

Degrees, certifications, and relevant coursework

University of Ghana

Master of Arts, Organizational Leadership and Governance

2025 -

Pursuing a Master of Arts in Organizational Leadership and Governance at the University of Ghana, focusing on leadership, governance, and policy analysis.