Open to opportunities

Louisa Tanti

@louisatanti

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Communications professional specializing in media relations and public engagement.

Ghana

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What I'm looking for

I seek a communications role where I can lead media relations, drive stakeholder engagement, support crisis response, and grow into strategic corporate communications responsibilities within a collaborative, impact-driven team.

I am a communications professional with extensive experience in media monitoring, stakeholder engagement, and corporate communications within the utilities and financial services sectors. I have supported crisis communications, managed social media channels, and developed communication and annual work plans to align messaging with organizational goals.

My career includes roles as Assistant Communications Officer and National Service Personnel at Ghana Water Limited and an Arrears Collections Officer at Bayport Financial Services, where I honed customer communication, reporting, and administration skills. I also bring practical experience from internships in sales and client billing processes.

I hold a Master of Arts in Public Relations and a Bachelor of Arts in Communications (Public Relations) from the Ghana Institute of Journalism, and I am an affiliate member of the Institute of Public Relations, Ghana. I aim to contribute strategic communications, media relations expertise, and strong stakeholder engagement to an organization focused on clear, accountable public outreach.

Experience

Work history, roles, and key accomplishments

Assistant Communications Officer

Ghana Water Limited

Jul 2018 - Nov 2024 (6 years 4 months)

Monitored media coverage and managed social media and customer engagement while developing communication and annual work plans; supported crisis communications and ISO QMS 9001:2015 sensitization. Coordinated PR events and prepared presentations, programs, and budgets to improve external and internal communications.

Crisis Communications Social Media Management Public Relations Stakeholder Engagement Event Planning Internal Communications Microsoft Office

Arrears Collections Officer

Bayport Financial Services

Sep 2017 - Feb 2018 (5 months)

Conducted debt counselling, monitored loans and defaults, maintained accurate client records, and managed customer communications and reporting to improve collections processes. Ensured timely follow-up and documentation for arrears accounts.

Collections Management Customer Communications Reporting Records Management CRM Compliance Microsoft Office

National Service Personnel

Ghana Water Limited

Sep 2015 - Aug 2016 (11 months)

Performed media monitoring, assisted in press conferences and public forums, and prepared memos, letters, and reports to support the PR department's communications activities. Contributed to day-to-day public relations operations.

Press Conference Support Report Writing Public Relations Administrative Support Microsoft Office Communication

Sales Assistant (Intern)

Interplast Ghana Limited

Jun 2014 - Aug 2014 (2 months)

Drafted orders and requests, processed client bills, and cross-checked price lists to support sales operations and ensure accuracy in billing and order fulfillment.

Order Processing Billing Customer Service Data Entry Administrative Support Microsoft Office