Open to opportunities

Rehana Bibi

@rehanabibi

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Quality Assurance Engineer with FinTech expertise and Scrum Master skills.

Pakistan

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What I'm looking for

I seek a collaborative environment that values innovation and continuous improvement.

I am a dedicated Quality Assurance Engineer with a strong background in FinTech, committed to enhancing product quality through meticulous testing and process improvement. My journey in technology began with a Bachelor's degree in Computer Science, where I developed a solid foundation in software development and quality assurance practices.

Currently, I am working at Route Trading UK, where I have successfully identified critical defects and contributed to the development of an automation framework for our fintech projects. My role as a Scrum Master has allowed me to pioneer the adoption of Agile methodologies, fostering collaboration and continuous improvement across teams. I take pride in my ability to lead teams effectively, ensuring that we deliver high-impact projects on time.

With a passion for learning and adapting to new technologies, I have continuously sought opportunities to enhance my skills, including completing a Selenium course and engaging in hands-on research and development. I am eager to leverage my expertise in quality assurance and product management to drive success in future projects.

Experience

Work history, roles, and key accomplishments

Current

QA Engineer

Current

Route Trading UK

Dec 2022 - Feb 2025 (2 years 2 months)

Identified and reported critical defects during the testing phase, contributing to enhanced product quality. Conducted comprehensive API testing using Postman and Swagger to validate request/response payloads, status codes, and backend workflows, ensuring seamless integration and high-quality releases. Created complete Bug reports after sprint completion according to bug reporting lifecycle.

API Testing Postman Swagger Bug Reporting Selenium Money Router System

Current

Associate Of Customer Support Manager

Current

Route Trading UK

Dec 2022 - Feb 2025 (2 years 2 months)

Responsible for managing Customers chat and tickets. Identified customers need and expectation by performing analysis thus identifying the products improvements. Ensured that the customers issue is forwarded to concerned departments in a well- organized way and their issues gets resolved as soon as possible.

Customer Support Product Knowledge Gap Analysis

Scrum Master

Route Trading UK

Jan 2023 - Feb 2025 (2 years 1 month)

Pioneered the adoption of Scrum from scratch, tailoring the framework to company culture and project needs. Successfully managed 2 Scrum teams, delivering multiple high-impact projects with improved delivery cadence and team morale. Facilitated all Scrum ceremonies with consistency and purpose.

Scrum Agile Methodologies Team Management Project Delivery Coaching Continuous Improvement

Product Manager

Route Trading UK

Jan 2023 - Feb 2025 (2 years 1 month)

Led requirement gathering and brainstorming sessions to capture business needs from stakeholders. Created clear documentation, including business requirements, functional specs, user stories, and acceptance criteria. Collaborated with developers to translate business needs into technical specifications.

Requirement gathering Brainstorming Documentation Business Needs Functional Specifications User Story Development

MIT Training

Route Trading UK

Nov 2021 - Nov 2022 (1 year)

An intensive training program shaping the future of IT through adaptable problem-solving, strong decision making, and teamwork. Trained across all startup departments, covering project management, business analysis, design, and development (frontend and backend), and quality assurance during my one- year program. Led a project while training in these departments.

Problem Solving Teamwork Project Management Business Analysis Design Frontend Development Backend Development Quality Assurance

Education

Degrees, certifications, and relevant coursework

Arid Agriculture University Rawalpindi

Bachelors, Computer Science

2018 - 2022

Grade: 3.56/4.00 CGPA

Activities and societies: Developed a clinical management software using React js and .NET as a graduation project.

Completed a Bachelor's degree in Computer Science. Achieved a CGPA of 3.56 out of 4.00. Undertook a graduation project focused on developing a clinical management software.