
Refad Khassawneh
@refadkhassawneh
I've built customer relationships, banking operations, cash services, and financial record processes across UAE and Jordan.
What I'm looking for
I've supported customer relationships and branch operations at Abu Dhabi Islamic Bank, promoting banking products, improving retention, and assisting customers with account and service needs. My performance earned First Rank in the ADIB Chief Executive Monthly Contest across all UAE branches.
Across banking, healthcare, exchange, purchasing, and accounting roles, I've handled financial transactions, revenue collection, cash operations, records, supplier coordination, and confidential information with accuracy and service focus.
Experience
Work history, roles, and key accomplishments
Front Office Executive
Al Dhannah Hospital
Oct 2022 - Sep 2025 (2 years 11 months)
Provided professional front office services to patients and visitors, scheduled appointments, maintained accurate records, and supported revenue collection and third-party claims.
Managed customer relationships, promoted and cross-sold banking products, supported customer retention, and acted as backup for the Customer Relationship Manager during annual leave.
Dirhams Cashier
Al Ansari Exchange Co.
Jun 2007 - Apr 2010 (2 years 10 months)
Processed customer and cash transactions accurately, assisted with account updates and service inquiries, resolved equipment issues, and supported training of new team members.
Purchasing Officer
Century Tailoring Company
Dec 2005 - Nov 2006 (11 months)
Prepared purchase orders, coordinated with local and international suppliers, and managed shipments with express logistics companies.
Accountant
Jordan Restaurant Association
Dec 2004 - Sep 2005 (9 months)
Recorded daily financial transactions, prepared monthly trial balances, supported payroll processing, and conducted field audits using QuickBooks.
Education
Degrees, certifications, and relevant coursework
Institute of Financial Consultants
Certified Financial Consultant (CFC), Financial Consulting
Certified Financial Consultant (CFC) certification obtained in July 2012.
Philadelphia University
Bachelor of Accounting, Accounting
Bachelor of Accounting degree from Philadelphia University, Amman, Jordan, completed in February 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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