@hanamuh
I supervise branch banking operations, customer service, and retail credit facilities.
JordanAt Cairo Amman Bank, I supervised teller and customer service divisions, including account opening, internal branch-account monitoring, quality assurance, and daily and monthly reporting.
I've supported retail, microfinance, and SME facilities, as well as card services and transfer processes. My background in finance and business administration is strengthened by professional credit, contracts documentation, and banking training.
Work history, roles, and key accomplishments
Cairo Amman Bank
Dec 2008 - Feb 2013 (4 years 2 months)
Supervised teller and customer service divisions, ensuring quality assurance for ECC and ONUS. Managed daily/monthly reports and monitored internal branch accounts.
Cairo Amman Bank
Apr 2004 - Nov 2008 (4 years 7 months)
Provided customer service support, handling account openings, retail facilities, and daily transactions.
Degrees, certifications, and relevant coursework
Contracts Documentation Training Course, Banking
2006 - 2006
Completed a training course on contracts documentation.
Professional Diploma in Credit, Credit
2006 - 2006
Completed a Professional Diploma in Credit and earned the Credit Officer Certificate.
ICDL Certificate, Computer Skills
2003 - 2003
Earned the ICDL Certificate from UNESCO, demonstrating excellent computer skills.
Bachelor of Arts, Finance
1999 - 2003
Grade: Good
B.A degree in Finance from the Business Administration Faculty, with a rating of Good.
Secondary School Certificate, General Secondary Education
1998 - 1999
Grade: 89.2%
Completed the Jordanian Secondary Certificate Examination with an average of 89.2%.
Software and tools used professionally
JordanYou can contact Hana and 90k+ other talented remote workers on Himalayas.
Message HanaSign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Join the remote work revolution
Himalayas is the best remote job board. Join over 250,000+ job seekers finding remote jobs at top companies worldwide.
Aref Taani
Customer Service, Arab Bank
Dana Bushnaq
School Administrative Assistance, Arabic School
AbdelRaham Al Aqqad
Operations Customer Account Services, Arab Bank
Kamal Hussain
Manager of Customer Service, Egypt Bank
Mervat Abu Sara
Premium Relations Officer, Arab Bank
Sohaib Tawalbeh
Customer Care Team Lead, Lavndry
Talat Yacoub
Sales & Services Manager, Bank of Jordan
Saif Shqair
IBCs & OAs Officer, Arab Jordan Investment Bank
Refad Khassawneh
Front Office Executive, Al Dhannah Hospital
Mohammed Ben Sa'eed
Branch Manager, Quick Mobile