At FAMAImportExportandServices, I maintain client profiles, payment records, and task activities using the company CRM and central dashboard. I also coordinate appointments and send reminders to support client attendance and team operations.
I track overdue accounts, update payment records, and carry out payment follow-ups. I also enter data and prepare activity reports to support management decisions and audit accuracy.
At InAfricaTogether, I managed team documents and file sharing through Google Drive, communicated with clients, arranged schedules, and sent reminders. I also assisted the finance team with transaction logging and supported applicant application processes.
In my earlier roles at FamilyBusiness and Galaxy, I supported administrative workflows, recordkeeping, bookkeeping, and customer service. At Galaxy, I oversaw daily branch operations, handled escalated customer issues, and maintained financial records.
