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Rebecca Stephenson

@rebeccastephenson

I recover medical insurance payments by resolving denials, underpayments, and payer reimbursement issues.

Zimbabwe
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What I'm looking for

I'm looking for a revenue cycle or insurance collections role where I can investigate payer issues, resolve denials and underpayments, improve reimbursement processes, and help keep accounts receivable low.

I've worked with AIS Inc., CommonSpirit Health, and Aspirion to resolve underpayments, overpayments, zero-pay claims, and denials across commercial and government insurance accounts.

At AIS Inc., I review payer correspondence, analyze reimbursement trends, submit findings to management for escalation, and process adjustment requests for contractual adjustments, timely filing denials, and non-covered charges.

My payer experience includes BCBS, Aetna, UHC, Medicare, Medicare Advantage, Medicaid, Tricare, TriWest, and ChampVA. I enjoy researching payer issues and finding efficient claim-submission approaches that support maximum reimbursement.

I'm focused on detailed account follow-up, documentation, root-cause research, and practical solutions that help keep accounts receivable low.

Experience

Work history, roles, and key accomplishments

AI
Current

Insurance Collector

AIS Inc

May 2025 - Present (1 year 3 months)

Responsible for underpayments, overpayments, $0 pay and denials of Managed Care Govt. Accounts (MCR, MCR Advantage, MCD). Daily review of correspondence, analysis of payer trends, and submission of adjustment requests.

CH

Insurance Collector

Common Spirit Health

Oct 2023 - Sep 2024 (11 months)

Managed all payer activity for commercial payers including BCBS, Aetna, UHC, and learned government payers such as Tricare, Triwest, and Champ VA. Reported denial data and researched payment trends to management.

Education

Degrees, certifications, and relevant coursework

Rebecca hasn't added their education

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